Selling Hero Equipment issue - After the Server Maintenance on 04-09-19

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Selling Hero Equipment issue - After the Server Maintenance on 04-09-19

(JB)

Apr 10, 2019, 17:3304/10/19

04/16/16

137

Selling Hero Equipment issue - After the Server Maintenance on 04-09-19

When clicking to sell Hero Equipment... the sell / upgrade box pops up behind the Equipment box and we have to click the red "X" to close the Hero Equipment box to get to it.

And then you can not click on the sell / upgrade options.

Also, it's adding more info to the item you have equipped, if you click the item you want to sell more than once before closing the Equipment box.

We have figured out that if you refresh the game you can sell / upgrade as normal.... but once you close the Hero Equipment box and then go back into it... you can not sell / upgrade again... you have to refresh again to do it again.

This started just after the double Server Maintenance on the game yesterday. So look at what you did in those 2 Server Maintenances.

Comments

Agent HelgaTechnical Support

Apr 15, 2019, 10:4804/15/19

1258

Hello!

I could not reproduce such an issue following the steps you provided.

The tab froze once, but only after much more actions and did not reproduce after that. Maybe you could provide more exact steps after which the tab freezes every time? That would help a lot.

(JB)

Apr 15, 2019, 13:4004/15/19

04/16/16

137

The last Server Maintenance seems to have corrected this issue. I can sell / upgrade as normal now

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Maybe you could provide more exact steps after which the tab freezes every time? That would help a lot.</p>","userRegistered":"","userCommentsCount":"1258","userName":"Agent Helga","createdDate":"1555325293457","editedDate":"0","id":"596335","entityId":"126075","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/stormfall-rise-of-balur/avatars/avatar_33.png"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"596335","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1092123/","commentUrl":"/en/comment/topic_596395/"},"strings":{"userRole":"","userId":"1092123","contentDraftJs":"","contentHtml":"<span style=\"color: rgb(238, 236, 225); font-weight: bold;\">The last Server Maintenance seems to have corrected this issue.  I can </span><span style=\"font-weight: bold; color: rgb(255, 255, 0);\">sell / upgrade</span><span style=\"color: rgb(238, 236, 225); font-weight: bold;\"> as normal now</span>","userRegistered":"1460849497860","userCommentsCount":"137","userName":"(JB)","createdDate":"1555335622243","editedDate":"0","id":"596395","entityId":"126075","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/20401562.jpeg?v=1661989821"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"596395","isDeleted":"false"},"repeaters":{}}]},"components":{}}},{"name":"wEditor","type":"wEditor","model":{"links":{},"strings":{"title":"Add title","shortText":"Add summary","buttonSave":"Post","buttonCancel":"Cancel","buttonComment":"Comment","timerTitle":"Set Post Date and Time","timerPlaceholder":"Schedule Post","buttonPreview":"Preview","timeUTC":"This post will go live using UTC [+0.00]","maxLength":"50000","errorTitleMinLength":"Min: 2 characters","errorTitleSearchMinLength":"Min: 3 characters","errorTitleMaxLength":"Max: 100 characters","errorShortTextMinLength":"Min: 2 characters","errorShortTextMaxLength":"Max: 350 characters","errorAltUploadMinImageLength":"Min: 2 characters","errorAltUploadMaxImageLength":"Max: 150 characters","errorSignatureMaxLength":"Max: 360 characters","errorCountryMaxLength":"Max: 256 characters","errorClanMaxLength":"Max: 20 characters","errorPreviewRequired":"Image required","errorMaxLength":"Max length: 50 000 characters. 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