Cant delete my passes.

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Mar 22, 2019, 21:3803/22/19

Cant delete my passes.

Hi Plarium

I have a problem with the passe. I have bought a month of Diamond for some time ago. When i want to delete the passes it says i cannot.

I dont know how to delete the pass since i get the message " You are not alloved to do this"

My coords are 5940 6150 on server 1

Comments

Agent HelgaTechnical Support

Apr 2, 2019, 08:3804/02/19

1258

Hello!

Payment issues are handled individually. Please contact our Support team in the appropriate payment category.

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Please contact our Support team <a href=\"//plariumsupport.zendesk.com/hc/en-us/requests/new?ticket_form_id=167225\" rel=\"nofollow ugc\" target=\"_blank\">in the appropriate payment category</a>.\r</p><p>This topic will be closed.\r</p>","userRegistered":"","userCommentsCount":"1258","userName":"Agent Helga","createdDate":"1554194337740","editedDate":"0","id":"592851","entityId":"124720","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/stormfall-rise-of-balur/avatars/avatar_33.png"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"592851","isDeleted":"false"},"repeaters":{}}]},"components":{}}},{"name":"wEditor","type":"wEditor","model":{"links":{},"strings":{"title":"Add title","shortText":"Add summary","buttonSave":"Post","buttonCancel":"Cancel","buttonComment":"Comment","timerTitle":"Set Post Date and Time","timerPlaceholder":"Schedule Post","buttonPreview":"Preview","timeUTC":"This post will go live using UTC [+0.00]","maxLength":"50000","errorTitleMinLength":"Min: 2 characters","errorTitleSearchMinLength":"Min: 3 characters","errorTitleMaxLength":"Max: 100 characters","errorShortTextMinLength":"Min: 2 characters","errorShortTextMaxLength":"Max: 350 characters","errorAltUploadMinImageLength":"Min: 2 characters","errorAltUploadMaxImageLength":"Max: 150 characters","errorSignatureMaxLength":"Max: 360 characters","errorCountryMaxLength":"Max: 256 characters","errorClanMaxLength":"Max: 20 characters","errorPreviewRequired":"Image required","errorMaxLength":"Max length: 50 000 characters. 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