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Rogant

Mar 12, 2019, 16:1503/12/19

Missing Sapphires

I seem to be missing over 100k sapphires. If I made a sapphire purchase in that amount please let me know. It was a mistake if I did. Thank You

Comments

S.C.E.

Mar 12, 2019, 23:3803/12/19

05/17/15

I made a purchase on march 2 for 99.00 I still had remaing sapphires and when I was topped up again with my purchase. i was still out roughly 30k in sapphires..also just finished 2 days ago battlegrounds finished 6th place it showed my winnings but I didn't get the dragon Mark's for constructing dragons ..

Agent HelgaTechnical Support

Mar 14, 2019, 16:0003/14/19

1258

Hello!

There are no bugs related to Sapphires' disappearance. The game is developed the way that the in-game currency can be spent only on in-game purchases. Please follow this article to learn where the Sapphires are commonly spent.

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Thank You","createdDate":"1552407300000","folderId":"50","id":"123989","authorId":"4784141","authorRegistered":"","authorName":"Rogant","authorBanId":""},"images":{"authorAvatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/totaldomination/avatars/26.jpg"}},"template_options":{"isLiked":"false","subscribeId":"","isSubscribed":"false","viewsCount":"1084","commentsCount":"2","likesCount":"0","authorCommentsCount":"1","isHidden":"false","isClosed":"false","pinnedStatus":"false"},"repeaters":{"achievements":[]},"components":{}}},{"name":"wComments","type":"wComments","model":{"links":{"baseUrl":"/en/stormfall-age-of-war/50_bug-reports/123989_missing-sapphires-8/"},"strings":{"userIdText":"Forum ID:","userRegisteredText":"Joined:","userCommentsCountText":"Comments:","buttonReply":"Reply","buttonQuote":"Quote","buttonExpandOriginal":"Show quote thread","buttonCollapseOriginal":"Hide quote thread","title":"Comments","edited":"(edited)"},"images":{},"template_options":{"compositeId":"50-1","currentPage":"1","lastPage":"1"},"repeaters":{"commentList":[{"links":{"authorUrl":"/en/profile/8012586/","commentUrl":"/en/comment/topic_586203/"},"strings":{"userRole":"","userId":"8012586","contentDraftJs":"","contentHtml":"I made a purchase on march 2 for 99.00 I still had remaing sapphires and when I was topped up again with my purchase. i was still out roughly 30k in sapphires..also just finished 2 days ago battlegrounds finished 6th place it showed my winnings but I didn't get the dragon Mark's for constructing dragons ..","userRegistered":"1431826471893","userCommentsCount":"2","userName":"S.C.E.","createdDate":"1552433930327","editedDate":"0","id":"586203","entityId":"123989","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/sparta/avatars/11.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"586203","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1794918/","commentUrl":"/en/comment/topic_586747/"},"strings":{"userRole":"Technical Support","userId":"1794918","contentDraftJs":"","contentHtml":"<p>Hello!\r</p>\r<p>There are no bugs related to Sapphires' disappearance. The game is developed the way that the in-game currency can be spent only on in-game purchases. Please follow <a href=\"//plariumsupport.zendesk.com/hc/en-us/articles/360002511531-I-am-missing-my-Sapphires\" rel=\"nofollow ugc\" target=\"_blank\">this article</a> to learn where the Sapphires are commonly spent.\r</p>","userRegistered":"","userCommentsCount":"1258","userName":"Agent Helga","createdDate":"1552579242643","editedDate":"0","id":"586747","entityId":"123989","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/stormfall-rise-of-balur/avatars/avatar_33.png"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"586747","isDeleted":"false"},"repeaters":{}}]},"components":{}}},{"name":"wEditor","type":"wEditor","model":{"links":{},"strings":{"title":"Add title","shortText":"Add summary","buttonSave":"Post","buttonCancel":"Cancel","buttonComment":"Comment","timerTitle":"Set Post Date and Time","timerPlaceholder":"Schedule Post","buttonPreview":"Preview","timeUTC":"This post will go live using UTC [+0.00]","maxLength":"50000","errorTitleMinLength":"Min: 2 characters","errorTitleSearchMinLength":"Min: 3 characters","errorTitleMaxLength":"Max: 100 characters","errorShortTextMinLength":"Min: 2 characters","errorShortTextMaxLength":"Max: 350 characters","errorAltUploadMinImageLength":"Min: 2 characters","errorAltUploadMaxImageLength":"Max: 150 characters","errorSignatureMaxLength":"Max: 360 characters","errorCountryMaxLength":"Max: 256 characters","errorClanMaxLength":"Max: 20 characters","errorPreviewRequired":"Image required","errorMaxLength":"Max length: 50 000 characters. 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