Feb 22, 2019, 23:2902/22/19
10
plarium play
the new plaium download today fails to install it stops at about 95%
plarium play
Search
BiohazarDModerator
Feb 23, 2019, 07:5802/23/19
10/04/13
3824
David said:
the new plaium download today fails to install it stops at about 95%It seems to be working fine for me. Maybe there's something wrong with your internet connection?
Feb 23, 2019, 08:5802/23/19
10
every thing else works fine so not that i also uninstalled the app and re-downloaded it and it still happens i even tried a system restore and that did not work all i know is is was working fine for me before the new version came on line yesterday and now it don't.
i can play all the games i play using google chrome but it is so slowAgent HelgaTechnical Support
Feb 24, 2019, 16:4802/24/19
1258
Hello!
Please let me know more details about the pc you use.
Which OS do you have?
Mar 1, 2019, 15:4103/01/19
10
i have a games computer tower type, I use chrome but I also have firefox, micosoft edge, my computer is service every year I have never had any problems with your updates until the last one when I updated I lost plarium play I have tried many times on chrome + firefox + edge but it just comes up saying set up failed I am not computer literate but i have tried every thing i know i can still play all my games excerpt rise of balur using chrome but it so slow.
if you need any further info please state it so I can understand what your asking for
david
BiohazarDModerator
Mar 3, 2019, 17:5203/03/19
Mar 3, 2019, 17:53(edited)
10/04/13
3824
David said:
i have a games computer tower type, I use chrome but I also have firefox, micosoft edge, my computer is service every year I have never had any problems with your updates until the last one when I updated I lost plarium play I have tried many times on chrome + firefox + edge but it just comes up saying set up failed I am not computer literate but i have tried every thing i know i can still play all my games excerpt rise of balur using chrome but it so slow.
if you need any further info please state it so I can understand what your asking for
david
They'll probably need to know what operating system version you're on and your system specs. If you're on windows, type pc into the search bar (press windows key to open the search bar) then right click on "this pc" and select properties. You should get a screen like this:
Mar 4, 2019, 12:1703/04/19
10
ok thanks
it says
WINDOWS 10 version 1809 installed on 05/10/2018 OS build 17763.348
DESKTOP - PB5ALA4
PROCESSOR - AMD FX( tm ) - 8350 EIGHT CORE PROCESSOR 4.00 GHZ
INSTALLED RAM - 8.00 GB
SYSTEM TYPE - 64 BIT OPERATING SYSTEM X64 BASED PROCESSOR
I hope that helps you
david
Agent HelgaTechnical Support
Mar 5, 2019, 16:3503/05/19
1258
Please delete all Plarium Play files and then download a new installer from the plarium.com website.
I hope this helps!Mar 8, 2019, 13:0003/08/19
10
ok i deleted evrything i could find that had plarium on it and that did not do it the one game i can't get without plarium play is rise of balur and i have spent alot of money on it and would like to get it back, and before you say download it on my phone, when i was forced into retirement through disabilities i got ride of the phone. over the past 4 years i have spent several thousand pounds on the 3 servers on age of war, nords and most recently rise of balur. everything was fine until that last plarium play update
Agent HelgaTechnical Support
Mar 14, 2019, 14:5503/14/19
1258
Thank you for your reply!
If the new installer did not help, then you might need to update .Net Framework. Here is an instruction.
Mar 24, 2019, 14:4403/24/19
10
no that did not do it either
Mar 26, 2019, 13:2603/26/19
Mar 26, 2019, 13:35(edited)
02/22/16
1846
It could be your Computer doesn't have enough available space to complete the download. I noted you installed Win 10 last year . Was that an update for your computer or was it the original operating system for that computer ? try putting a thumb drive 10 GB or higher into port and see if it increases your storage enough for the download.
Another thing is often times system restore will keep saving every restore point you may want to remove all except the last restore point to free up space.
