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Not receiving credit towards Legend of Stormfall achievements.

Not receiving credit towards Legend of Stormfall achievements.

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Feb 1, 2019, 15:3202/01/19
05/05/14
2

Not receiving credit towards Legend of Stormfall achievements.

I have now placed in the top 100 on three separate tournaments, yet the category for 'Place in the top 100' has remained at 7 of 8 for over a week now. This is on the facebook version.
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Feb 1, 2019, 15:5902/01/19
6
I am also having this problem. I have placed in the top 100 in many solos and have not had updates to the achievements
Feb 2, 2019, 12:2302/02/19
Feb 2, 2019, 17:50(edited)
05/05/14
2
Update: Latest Reward Claimed 2/2/19...Still not counting towards Legend of Stormfall achievements :(
Agent HelgaTechnical Support
Feb 3, 2019, 13:5202/03/19
Feb 3, 2019, 13:54(edited)
1258

Hello, WAR! 

Thank you for the details! 

I have reported this issue to our developers for further investigation. In case they confirm a bug, it will be handled within one of the upcoming sprints. 

Thank you for your cooperation!

Agent HelgaTechnical Support
Feb 3, 2019, 13:5402/03/19
1258

steve said:


I am also having this problem. I have placed in the top 100 in many solos and have not had updates to the achievements

Hi! 

If this happened after January 25, please attach screenshots illustrating the issue and all the other details requested in this article. It will help the investigation very much. 

Looking forward for the details!

Agent HelgaTechnical Support
Feb 7, 2019, 08:5902/07/19
1258

About the achievement, it was supposed to be fixed on the 2nd of February and after that, we could not reproduce the issue.


If you still face the issue, please make a screenshot of the rating after the end of the Solo Tournament that would clearly illustrate your place in the rating of the tournament.