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Farms not applying discounts properly

Farms not applying discounts properly

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Jan 30, 2019, 04:3601/30/19
4

Farms not applying discounts properly

I recently used gems to upgrade a farm to L25.  I noticed that I got a -2% food reduction.  Then according to the information shown each level shows or implies, that each additional level applies another -2% food reduction.  This is not the case.  I upgraded a farm to L27 and it still is only applying -2% food reduction.  If this is not a bug then I respectfully request that my farm level be reduced back to L25 and my gems returned and the documentation updated to reflect this behavior.
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Comments
Jan 30, 2019, 09:1101/30/19
07/26/15
515
Hi there Lord Gedis, this 1 is not a bug, it will remain at -2% all of the way untill it gets to level 30
Jan 30, 2019, 09:4501/30/19
4
Then can you please reset my farm back to L25 and refund my gems?  This is for my account on Untamed Lands.
Agent HelgaTechnical Support
Jan 31, 2019, 13:4801/31/19
1258

Hi! 

Unfortunately, we are unable to downgrade buildings. 

I would appreciate your understanding.

Agent HelgaTechnical Support
Feb 3, 2019, 11:2502/03/19
1258

Since the situation has not been classified as a bug, the topic will be closed.

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