glitches are repeating

another issue is that rank 4 (4 stars) and rank 5 (5 stars) are both the same - same levels (30) and same hitting power (12250) so there is no point in raising the rank above 4

Comments

Agent HelgaTechnical Support

Jan 20, 2019, 15:1501/20/19

1258

Hi!

There are too many cases in one message. For the future, could you please separate them so we could check them one by one?

1. Friends. Try to remove that player from the friend list and add again. This should help to synchronize the information if that's the case.

2. Crashes. Please describe in detail how and when this happens. Here is an instruction on how to report bugs.

3. Support emails. Please write this in your reply or as follow-up to those tickets so that we could know which email you did not receive.

4. "agent pavel also has not been receiving some messages". We don't reply to the private messages unless we ask for the information.

5. Stats of Generals: gameplay issues are discussed in the Game Discussion thread. If you think there is a bug, report it according to this instruction.

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You cannot post comments.","title":"glitches are repeating","authorRole":"","contentDraftJs":"","contentHtml":"<p>old glitches are repeating that had been fixed</p><p>the latest one is that i have friended a player yesterday - he is on my friends list - he got raided,</p><p> i went today to raise one of his castle guards but the game is insisting that he is not on my friend list !</p><p>this has happened before but was fixed - now it is back</p><p>another one is the game screen keeps crashing (and the pop - up windows do too) forcing us to refresh the game more than should be necessary</p><p>yet another is emails from support are not reaching my email inbox or spam box several have apparently been sent to me but not been received by me</p><p>including my latest missing package error which i sent payment details about</p><p>agent pavel also has not been receiving some messages</p><p>THE GLITCHES NEED FIXING</p><p>i am not the only one complaining about them</p><p>another issue is that rank 4 (4 stars) and rank 5 (5 stars) are both the same - same levels (30) and same hitting power (12250) so there is no point in raising the rank above 4</p>","createdDate":"1547892780000","folderId":"50","id":"121028","authorId":"1265442","authorRegistered":"1474318239097","authorName":"warlock ","authorBanId":""},"images":{"authorAvatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/23591156.jpeg?v=1516674880"}},"template_options":{"isLiked":"false","subscribeId":"","isSubscribed":"false","viewsCount":"1233","commentsCount":"1","likesCount":"0","authorCommentsCount":"68","isHidden":"false","isClosed":"false","pinnedStatus":"false"},"repeaters":{"achievements":[]},"components":{}}},{"name":"wComments","type":"wComments","model":{"links":{"baseUrl":"/en/stormfall-age-of-war/50_bug-reports/121028_glitches-are-repeating/"},"strings":{"userIdText":"Forum ID:","userRegisteredText":"Joined:","userCommentsCountText":"Comments:","buttonReply":"Reply","buttonQuote":"Quote","buttonExpandOriginal":"Show quote thread","buttonCollapseOriginal":"Hide quote thread","title":"Comments","edited":"(edited)"},"images":{},"template_options":{"compositeId":"50-1","currentPage":"1","lastPage":"1"},"repeaters":{"commentList":[{"links":{"authorUrl":"/en/profile/1794918/","commentUrl":"/en/comment/topic_566011/"},"strings":{"userRole":"Technical Support","userId":"1794918","contentDraftJs":"","contentHtml":"<p>Hi! </p><p>There are too many cases in one message. For the future, could you please separate them so we could check them one by one? </p><p><br></p><p>1. Friends. Try to remove that player from the friend list and add again. This should help to synchronize the information if that's the case. </p><p>2. Crashes. Please describe in detail how and when this happens. <a href=\"//plarium.com/forum/en/stormfall-age-of-war/bug-reports/84409_creating-a-bug-report/\" target=\"_blank\">Here</a> is an instruction on how to report bugs.</p><p>3. Support emails. Please write this in your reply or as follow-up to those tickets so that we could know which email you did not receive.</p><p>4. \"agent pavel also has not been receiving some messages\". We don't reply to the private messages unless we ask for the information.</p><p>5. Stats of Generals: gameplay issues are discussed in the <a href=\"//plarium.com/forum/en/stormfall-age-of-war/game-discussion/\" target=\"_blank\">Game Discussion thread</a>.  If you think there is a bug, report it according to <a href=\"//plarium.com/forum/en/stormfall-age-of-war/bug-reports/84409_creating-a-bug-report/\" target=\"_blank\">this instruction</a>. </p>","userRegistered":"","userCommentsCount":"1258","userName":"Agent Helga","createdDate":"1547997348400","editedDate":"0","id":"566011","entityId":"121028","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/stormfall-rise-of-balur/avatars/avatar_33.png"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"566011","isDeleted":"false"},"repeaters":{}}]},"components":{}}},{"name":"wEditor","type":"wEditor","model":{"links":{},"strings":{"title":"Add title","shortText":"Add summary","buttonSave":"Post","buttonCancel":"Cancel","buttonComment":"Comment","timerTitle":"Set Post Date and Time","timerPlaceholder":"Schedule Post","buttonPreview":"Preview","timeUTC":"This post will go live using UTC [+0.00]","maxLength":"50000","errorTitleMinLength":"Min: 2 characters","errorTitleSearchMinLength":"Min: 3 characters","errorTitleMaxLength":"Max: 100 characters","errorShortTextMinLength":"Min: 2 characters","errorShortTextMaxLength":"Max: 350 characters","errorAltUploadMinImageLength":"Min: 2 characters","errorAltUploadMaxImageLength":"Max: 150 characters","errorSignatureMaxLength":"Max: 360 characters","errorCountryMaxLength":"Max: 256 characters","errorClanMaxLength":"Max: 20 characters","errorPreviewRequired":"Image required","errorMaxLength":"Max length: 50 000 characters. 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