Negative emeralds after cancel my purchase

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Negative emeralds after cancel my purchase

Giorgos Chrysantzas

Jan 17, 2019, 15:2801/17/19

01/10/18

Negative emeralds after cancel my purchase

Hello,

I'm playing SF through facebook uid 6729156 / fb100002198514924 / The Dark Plains / segment01.

Recently i bought a package of a holy bond but i canceled the purchase through facebook. Although i didn't use any emeralds, after the cancelation my account balance went negative.

http://prntscr.com/m8hdqe

Comments

Wesley Pringle

Jan 17, 2019, 22:5601/17/19

02/22/16

1846

Thank you for adding Your Details I have notified Support to look into this

Agent HelgaTechnical Support

Jan 18, 2019, 12:5701/18/19

1258

Hello!

Payment issues are handled individually. Please contact our Support team through this link.

Have a great one!

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