MISSING SAPHIRES About 8 thousand! are missing. I did not spend them accidentally. Please return.

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MISSING SAPHIRES About 8 thousand! are missing. I did not spend them accidentally. Please return.

Trace Dunaway

Jan 17, 2019, 09:0101/17/19

12/20/18

MISSING SAPHIRES About 8 thousand! are missing. I did not spend them accidentally. Please return.

I had over eight thousand saphires on STORMFALL AGE OF WAR Server 1 DARK PLAINS.

Next time I logged in, I only had about 300 Shaphires.

I am a seasoned player and did not accidently spend them.

Did Plarium reset the server or what?

Please return my saphires that I paid real money for.

Thank you.

Trace Dunaway.

Comments

Agent HelgaTechnical Support

Jan 17, 2019, 10:3301/17/19

Jan 17, 2019, 10:36(edited)

1258

Hello!

There are no bugs related to Crystals' disappearance. The game is developed the way that the in-game currency can be spent only on in-game purchases or deducted after a refund. Please follow this article to learn where the Crystals are commonly spent.

If you consider the Crystals have been lost due to a bug, please provide us with the steps to reproduce the issue. Here is an instruction on how to report bugs.

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