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My Chamions were not upgraded when I used geists

My Chamions were not upgraded when I used geists

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Jan 3, 2019, 22:3401/03/19
01/03/19
2

My Chamions were not upgraded when I used geists

I used a total of 9 geists and 4 champions to upgrade various champions. My champions were not upgraded, but remained at t he same level and were reset back to 1.
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Jan 4, 2019, 02:4001/04/19
07/26/15
515
Hi there Lord Steven, did you upgrade the xp points on your champions with your geists and other champions or did you upgrade the stars on the champions with your geists and other champions?
Jan 7, 2019, 21:4401/07/19
01/03/19
2
I upgraded the stars on my champion, but they remained the same number of stars and reset to level 1
Jan 7, 2019, 23:1401/07/19
Jan 7, 2019, 23:22(edited)
11/04/15
349

Steven Scancella said:


I upgraded the stars on my champion, but they remained the same number of stars and reset to level 1

What level was your champion before, and what will be the maximum level you can reach now?

Has your champion been Enlightened?

Can you supply us with a screenshot?



These may sound like very stupid questions, but if your champ was level 30 and not enlightened, then you might assume the stars did not increase because the next maximum is ALSO level 30 (not 35)

This is a very common misunderstanding when champions reach level 30 - players always assume a bug, but you need to Enlighten to reach level 35

BiohazarDModerator
Jan 8, 2019, 08:5901/08/19
10/04/13
3824
Steven Scancella said:

I upgraded the stars on my champion, but they remained the same number of stars and reset to level 1
Another thing you should check is how you have the system set to order your champions, and whether you have multiple copies of the same champion.  It's possible that when you upgraded the champion it was moved to a different spot on the list and another took his place. 
Jan 8, 2019, 10:2701/08/19
01/03/19
2
They were not moved and replaced by another champion. I was raising from 2 stars to 3 stars and from 1 star to 2 stars, so there was not misunderstanding on my part. I do not have screen shots. I have started rebuilding my champions again.
DeletedTechnical Support
Jan 8, 2019, 12:1201/08/19
4521

Steven Scancella said:


They were not moved and replaced by another champion. I was raising from 2 stars to 3 stars and from 1 star to 2 stars, so there was not misunderstanding on my part. I do not have screen shots. I have started rebuilding my champions again.

Hello, Lord!

I have tested the rank up feature and the number of stars is increased as intended. Please try clearing cache next time you rank up your Champions and double check the list of your Champions. You will confirm the rank up system is bug-free.