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Unable to purchase a paragon item

Unable to purchase a paragon item

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Dec 23, 2018, 06:3212/23/18
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Unable to purchase a paragon item

Hi, 

I purchased a package that included just over 14k sapphires so that I could then buy some 30 day paragon activators. Paragon related items are currently on sale as I write this (20% off). They will no longer be on sale within 5 hours. I have tried to purchase them, but I have been unable to. The purchase button is darkened as if I don't have the required sapphires, when clearly I do. 

If I'm unable to purchase them for the discounted amount, I'd like to request a refund due to a bug that made me unable to use the in game resources as I had intended to.


Thank you for any help.


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Dec 23, 2018, 09:1312/23/18
07/26/15
515
Hi there Lord Hellsworth, did you have your paragon activated at the time you tried to purchase paragon on discount?