Not receiving full 30 days paragon status

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Not receiving full 30 days paragon status

rhondat

Nov 22, 2018, 02:3011/22/18

11/19/18

Not receiving full 30 days paragon status

The platform you play on - Facebook

The server where you play - Dark Plains

The feature that causes the issue - I purchased a sapphire pack on Nov 1, 2018 and applied 6500 sapphires at the black market for a 30 day paragon status

The exact steps you performed before the bug arose; Clicked 30 day paragon status activator

Any special conditions that caused the bug to appear - unknown

What should have happened; My paragon status should expire on November 30.

What actually happened. My paragon status expires on Nov 23

Comments

DeletedTechnical Support

Nov 22, 2018, 11:4411/22/18

4521

Hello!

According to the logs, you purchased and applied the 30 Days Paragon Activator on October, 21. You had enough Sapphires to purchase the Activator on that day.

rhondat

Nov 23, 2018, 16:5811/23/18

11/19/18

I guess I was mistaken. Thank you for checking.

The topic is locked. You cannot post comments.

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