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Nov 16, 2018, 04:4611/16/18
08/05/16
3

Lost Champion

Guys,

I play stormfall under the name Praetorian

I just had a grade 5 Keeper champion disappear on me, I restarted but its gone

This is not the first time this has happened but previously its been a grade 1 or 2.so I haven't worried about it but this one cost me money and I would like it back.

I had just got it up to level 4 and upgraded it then it was gone!!

Can you help me out please?


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Nov 17, 2018, 15:1311/17/18
07/26/15
515
Hi Lord Praetorian, did you happen to take a screenshot of this champion? If so please show it here on this thread, also by keeper champion which type do you mean? If it is the dryad castle defense 1, it could have gone off with re inforcements to another castle, I have seen good lost champions found in this way, also did you have it locked so it could not accidentally be sacrificed?
Nov 17, 2018, 19:5111/17/18
08/05/16
3

Hi Christine,

Sorry no screenshot, I got it with a holy summoning bond that I bought with a package about a week ago.

By keeper I mean Grade 5 food/gold so these cannot be sent anywhere except the castle, as far as I know they have no offence except against the undead.

And yes all my champions are locked, first thing I do when I get them.

It disappeared when I upgraded it, I cant say for sure but I think I was left with one of the grade one champions that I was sacrificing for the upgrade
DeletedTechnical Support
Nov 18, 2018, 16:1011/18/18
4521

Praetorian said:


Hi Christine,

Sorry no screenshot, I got it with a holy summoning bond that I bought with a package about a week ago.

By keeper I mean Grade 5 food/gold so these cannot be sent anywhere except the castle, as far as I know they have no offence except against the undead.

And yes all my champions are locked, first thing I do when I get them.

It disappeared when I upgraded it, I cant say for sure but I think I was left with one of the grade one champions that I was sacrificing for the upgrade

Hello, Lord!

Please specify your Castle coordinates and the server where you play. And specify the exact date when you summoned the Champion. 
Nov 18, 2018, 19:3011/18/18
08/05/16
3
Agent Pavel said:

Praetorian said:


Hi Christine,

Sorry no screenshot, I got it with a holy summoning bond that I bought with a package about a week ago.

By keeper I mean Grade 5 food/gold so these cannot be sent anywhere except the castle, as far as I know they have no offence except against the undead.

And yes all my champions are locked, first thing I do when I get them.

It disappeared when I upgraded it, I cant say for sure but I think I was left with one of the grade one champions that I was sacrificing for the upgrade

Hello, Lord!

Please specify your Castle coordinates and the server where you play. And specify the exact date when you summoned the Champion. 

Nov 18, 2018, 19:4011/18/18
08/05/16
3

Ahh I am not very good with this system

My coordinates are X -2504 Y 1081

Server?? Stormfall the Dark Plains (dunno what number it is, I only play one)

Date - hard to be exact but around the 12th of this month, Credit card shows the 13th but may be a day behind
DeletedTechnical Support
Nov 20, 2018, 13:5411/20/18
4521

Praetorian said:


Ahh I am not very good with this system

My coordinates are X -2504 Y 1081

Server?? Stormfall the Dark Plains (dunno what number it is, I only play one)

Date - hard to be exact but around the 12th of this month, Credit card shows the 13th but may be a day behind

Thank you for the details. I have checked your logs. 

The Keeper has been sacrificed to level up the rank 2 Priestess Champion. 

I am afraid the Keeper cannot be restored, this the Champion has been applied within the regular gameplay. Please make sure you lock the Champions with the high rarity not to sacrifice them by mistake.