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troops disappeared from tracking

troops disappeared from tracking

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Nov 11, 2018, 00:5211/11/18
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troops disappeared from tracking

Tonight I pulled defensive troops from 5 beacons totaling around 800,000 defense. I watched the progress of the return and even used boosts to get them back to the castle faster. When they disappeared from tracking, the completely disappeared. My castle is located at -470, -5944 on The Dark Plains server.  These missing troops represent almost 10% of my defense. Almost all were dark demons and dark griffins. Is there some way to find out what happened and recover the missing troops?
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DeletedTechnical Support
Nov 11, 2018, 14:2011/11/18
Nov 11, 2018, 14:21(edited)
4521

Hello, Lord!

There are no bugs related to a troops' disappearance. Please follow this article to find the missing units.  

If you consider the troops have been lost due to a bug in the recall feature, please provide us with the steps to reproduce the issue. Here is an instruction on how to report bugs.