Since the server maintenance on the 27th I am having trouble sending free gifts to my friends and fellow league members. I click on the Send button and the notification doesn't appear and their names don't drop off the list of available to send. I have cleared all cookies and history. Everything else in the game works fine. Any ideas?
Hello, Lord!
I have just tested this feature and sent the gifts successfully. Please try clearing your browser's cache and relog into your Facebook profile.
I did all that before I posted and I use chrome as well. So no that is not the most correct answer. Thanks for playing.Please try removing the game from your Facebook apps list and adding it once again. You should receive a permissions pop-up, accept it and check the gifts.
Scot said:
Problem still exists. Gifts will not send and no message pop up that indicates it was successful.
Please specify the browser you use for the game. If possible, please try to reproduce the issue via another browser, e.g. Google Chrome or Mozilla Firefox.
Also, please specify if your friends are displayed on the bottom tab in the Castle.
I use Google Chrome for Facebook and to play the game. If you are talking about the moving bar at the bottom of the screen then yes that is displayed. I duplicated the problem in IE 11 as well. When I click to send the gifts to the checked individuals the facebook generated message pops up and I click send. Then nothing else happens. Names do not disappear and the game message that says it was successful does not appear.
Hi! Thank you for your attention to this matter. I appreciate it a lot. I have submitted all the information to the QA team for further revision. Now it looks like some issue on the Facebook's side.
