Account Reset Itself to Lowest Level

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Account Reset Itself to Lowest Level

Deleted

Jun 8, 2018, 13:2006/08/18

Account Reset Itself to Lowest Level

Help....my account was at about level 68 and suddenly reset to level 1. It is Sorcerer, Untamed Lands, Stormfall.

Not sure what happened....

Comments

AndriiTechnical Support

Jun 8, 2018, 14:5406/08/18

06/03/14

607

Sorcerer said:

Help....my account was at about level 68 and suddenly reset to level 1. It is Sorcerer, Untamed Lands, Stormfall.
Not sure what happened....

Hello lord! The article Game started from level 1 must stand you in a good stead.

filaminae

Jan 8, 2020, 17:3501/08/20

Jan 9, 2020, 14:24(edited)

01/08/20

Happened to me too. Yes, I Checked all 3 servers. I Had accounts on all 3 servers, anyway. I literally Lost all three of my castles. The article does Not help. ;)

Can someone help me please? I put many hours into those castles.

Wesley Pringle

Jan 10, 2020, 02:3001/10/20

02/22/16

1846

Filaminae said:

Happened to me too. Yes, I Checked all 3 servers. I Had accounts on all 3 servers, anyway. I literally Lost all three of my castles. The article does Not help. ;)
Can someone help me please? I put many hours into those castles.

did they disappear from the leagues you were in How long have you been away from your castiles ? If you were gone over three years they will be gone

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The article <a href=\"//plariumsupport.zendesk.com/hc/en-us/articles/115002391809-Game-started-from-level-1\" rel=\"nofollow ugc\" target=\"_blank\">Game started from level 1</a> must stand you in a good stead.</p>","userRegistered":"1401809153793","userCommentsCount":"607","userName":"Andrii","createdDate":"1528469671503","editedDate":"0","id":"489313","entityId":"104814","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/3822467.jpeg?v=1514539513"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"489313","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9023370/","commentUrl":"/en/comment/topic_731045/"},"strings":{"userRole":"","userId":"9023370","contentDraftJs":"","contentHtml":"<p>Happened to me too. Yes, I Checked all 3 servers. I Had accounts on all 3 servers, anyway. I literally Lost all three of my castles. The article does Not help. ;)</p>Can someone help me please? I put many hours into those castles.","userRegistered":"1578504747267","userCommentsCount":"1","userName":"filaminae","createdDate":"1578504906663","editedDate":"1578579859223","id":"731045","entityId":"104814","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/throne-web/avatars/7.jpg"}},"template_options":{"isLiked":"false","wasEdited":"true","canEdit":"false","compositeId":"731045","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1162852/","commentUrl":"/en/comment/topic_731711/"},"strings":{"userRole":"","userId":"1162852","contentDraftJs":"","contentHtml":"<div class=\"user-name\">Filaminae said:</div><br><blockquote><p>Happened to me too. Yes, I Checked all 3 servers. I Had accounts on all 3 servers, anyway. I literally Lost all three of my castles. The article does Not help. ;)</p>Can someone help me please? I put many hours into those castles.</blockquote>did they disappear from the leagues you were in How long have you been away from your castiles ? If you were gone over three years they will be gone","userRegistered":"1456103790537","userCommentsCount":"1846","userName":"Wesley Pringle","createdDate":"1578623438730","editedDate":"0","id":"731711","entityId":"104814","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/stormfall-rise-of-balur/avatars/avatar_4.png"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"731711","isDeleted":"false"},"repeaters":{}}]},"components":{}}},{"name":"wEditor","type":"wEditor","model":{"links":{},"strings":{"title":"Add title","shortText":"Add summary","buttonSave":"Post","buttonCancel":"Cancel","buttonComment":"Comment","timerTitle":"Set Post Date and Time","timerPlaceholder":"Schedule Post","buttonPreview":"Preview","timeUTC":"This post will go live using UTC [+0.00]","maxLength":"50000","errorTitleMinLength":"Min: 2 characters","errorTitleSearchMinLength":"Min: 3 characters","errorTitleMaxLength":"Max: 100 characters","errorShortTextMinLength":"Min: 2 characters","errorShortTextMaxLength":"Max: 350 characters","errorAltUploadMinImageLength":"Min: 2 characters","errorAltUploadMaxImageLength":"Max: 150 characters","errorSignatureMaxLength":"Max: 360 characters","errorCountryMaxLength":"Max: 256 characters","errorClanMaxLength":"Max: 20 characters","errorPreviewRequired":"Image required","errorMaxLength":"Max length: 50 000 characters. 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