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Feb 16, 2017, 19:3902/16/17
06/22/15
55

missing diplomatic reports

About a week ago, i stopped receiving reports when my coalition gets a new member. My hegemon assures me that I should be able to see all of the reports, and I do see all the others about promotions, departures, etc. Is this a known bug or has it happened to anyone else?
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Alyona KolomiitsevaCommunity Manager
Feb 17, 2017, 09:2902/17/17
09/17/15
8278
Hi! I haven't heard of this issue before. What is your Rank in Coalition? Do other members of the same Rank receive those reports?
Feb 17, 2017, 12:3102/17/17
06/22/15
55
I am a polemarch and previously received these reports. Others of my rank are receiving these reports. Not receiving them creates problems for me trying to welcome new members and other things. When i went to the settings screen in diplomatic reports, the circled reports said get reports of if a scholar leaves or joins my coalition academy rather than get reports if a new member joins or leaves my coalition. is this something my hegemon should address? He has told me that i should be seeing all reports.
Feb 17, 2017, 12:3502/17/17
06/22/15
55
To be clear, this is only occurring on server 2 at the moment.
Feb 17, 2017, 12:5002/17/17
06/22/15
55
check that. It is apparently now happening on server 1 as well. I have the same choices in the diplomatic report settings.
Feb 17, 2017, 14:5102/17/17
Feb 17, 2017, 14:53(edited)
11/17/16
512

CopperLady2 said:


check that. It is apparently now happening on server 1 as well. I have the same choices in the diplomatic report settings.

Hello Archon,

Maybe it's a bug so please submit a ticket to Plarium Support Center about your issue along with screenshots (if possible cause they will help greatly) so they can investigate your issue thoroughly and fix this if it's a bug!  

https://support.plarium.com/ensparta/Tickets/Submit/ (click "Contact us" at the bottom of the page)

Feb 17, 2017, 15:3002/17/17
06/22/15
55
okay, I'll try. Thank you.
Feb 17, 2017, 15:4802/17/17
06/22/15
55

I tried to send the report but had some issues with the screen shot. This is the link where it can be viewed. http://prntscr.com/e9yhur


Feb 17, 2017, 16:1402/17/17
11/17/16
512

CopperLady2 said:


I tried to send the report but had some issues with the screen shot. This is the link where it can be viewed. http://prntscr.com/e9yhur


Yes the screenshot needs to be from your PC so you can download this screenshot to your PC (right click then save image as...) and then you can find it and upload it on your bug report! 

Feb 17, 2017, 17:4502/17/17
06/22/15
55
ok, I think I have done that now. Thanks.
Feb 17, 2017, 18:3902/17/17
11/17/16
512
Glad I could help! 
Feb 17, 2017, 21:2102/17/17
06/22/15
55
Apparently, the issue is only with server 2 afterall. How do I access my ticket to edit it?
Feb 17, 2017, 22:2402/17/17
11/17/16
512

CopperLady2 said:


Apparently, the issue is only with server 2 afterall. How do I access my ticket to edit it?

You can't access the ticket already submitted to edit it. In order for the devs to check your issue you need to submit a second ticket regarding the Server 2 issue so they can fix it!

So you need to do the same procedure again! Sorry for the inconvenience.

By the way could you tell me if the guys whom reports you are missing came to your coalition after an invitation was sent to them?
Feb 17, 2017, 22:2702/17/17
06/22/15
55
I am not sure about that, but I do know that others in my coalition could see those reports.
Feb 17, 2017, 22:4802/17/17
11/17/16
512
Well I had the same issue recently and I saw that the reports I missed were from people who were invited to the coalition that's why I asked! 
Feb 18, 2017, 11:3402/18/17
06/22/15
55
issue may be fixed now. I received a new member notification this morning. Thanks for all your help.
Feb 18, 2017, 14:0802/18/17
11/17/16
512
Yayyyyy glad I could help you! Have a good game!