i see what you mean mate,
i made many request in my 2 years i have been playing the game to change the attitude of the plarium develpment an dthe only thing i get back is the standerd anser: "we are working on it but updates take alot of time..." blablabla.
the honest thing is that plarium sees only one thing: HOW TO MAKE MORE AND MORE MONEY
and yes as a companny its very important to do so, i have a companny that is also in 5 difffernt coutrys and is on the stock market and all so pofit is the main goal, but my experiece tells me that if you don't do it properly and start to exploit employees you get problems
and that is what plarium is doing, they find ways so people spend more money but they don't give proper game develpment as a counter service, there is only two words to sum all what plarium is doing: BAD MANAGEMENT
to sum up some things they are not doing good:
1) no proper servers, this mean frequent glitches, error, crashes, lag.......
2) bad update info: please explain what you updated before you implament it, not after it only confueses
3) bad updates: people ask for cetrain changes but its not met at all or very weakly, and i think the last update is to be ashamed about, even cookieclicker is better
4) exploiting players: the game becomes more money intensive every day, over the last 2 years the sum to be a stronger play has tripeld
and i would go on but i have already told it enouf times over the last few years too all people wanting to lissen
the thing is plarium doesn't care, as long as they get an X amount of new players a day and lose X-1 members a day they remain happy and don't care, that is the hards thrueth but the only way i see i and other can fix this is to stay active, keep fighting their way of develpment, in every way you can, let the voice of those who wany change sound harder then theirs, for instance i stoped spending money( i do not implanet you do the same, read this too game devs before you ban me again, i'm only telling what i did) a long time ago, but i remain active and being a pain in the as-s
and maybe, some day they will see they are very rong, but will see, i'm sorry to see you leave the game mate, hope you find a better game to play (one not runed by plarium global)
regards DES