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HOW LONG DOES IT TAKE FOR PLARIUM TO ANSWER A ISSUE?

HOW LONG DOES IT TAKE FOR PLARIUM TO ANSWER A ISSUE?

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Sep 5, 2016, 23:2609/05/16
02/15/15
7

HOW LONG DOES IT TAKE FOR PLARIUM TO ANSWER A ISSUE?

It is frustrating to have to sit back and do nothing because we have to wait for an answer on an issue from plarium, it seems to me that it takes an awfull long time to get an answer from them.

What kind of wait time have you had?

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Sep 5, 2016, 23:5909/05/16
08/03/15
505

Hello there Archon!

It depends on how busy they are. I had 2-3 days last week for my question.

Sep 6, 2016, 15:1009/06/16
02/15/15
7

So 2 weeks is a little out of the ordinary?


Alyona KolomiitsevaCommunity Manager
Sep 7, 2016, 10:3809/07/16
09/17/15
8278
joe said:

So 2 weeks is a little out of the ordinary?


Yes. Could you please give me your ticket ID so I could check it for you?