BOOGIEMANSep 5, 2016, 23:2609/05/1602/15/157HOW LONG DOES IT TAKE FOR PLARIUM TO ANSWER A ISSUE?It is frustrating to have to sit back and do nothing because we have to wait for an answer on an issue from plarium, it seems to me that it takes an awfull long time to get an answer from them.What kind of wait time have you had?
Raymond Sep 5, 2016, 23:5909/05/1608/03/15505Hello there Archon!It depends on how busy they are. I had 2-3 days last week for my question.
Alyona KolomiitsevaCommunity ManagerSep 7, 2016, 10:3809/07/1609/17/158278joe said:So 2 weeks is a little out of the ordinary?Yes. Could you please give me your ticket ID so I could check it for you?