WHERE CAN I OPEN A TICKET?! My troops are gone without any explanation

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WHERE CAN I OPEN A TICKET?! My troops are gone without any explanation

Moderators for Sparta: War of Empires

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Jul 20, 2016, 16:2507/20/16

WHERE CAN I OPEN A TICKET?! My troops are gone without any explanation

I am very disappointed with this HELP. All links fail to take us to a place where we can send a ticket to the support. My troops are gone without explanation. I can't publish here the screenshots because it's sensitive information (for the enemy).

Please give me an address.

THanks,

Comments

FastReD

Jul 20, 2016, 17:3107/20/16

Jul 20, 2016, 17:32(edited)

04/06/15

1089

please try this link, so that they can contact our support team, do not forget to fill the boxes http://support.plarium.com/ensparta/Tickets/Submit/Step2

Ben Bayram

Apr 26, 2018, 21:5904/26/18

08/31/14

that link does not help at all-seems you cannot send ticket any more-i have issue regarding troops-have spent money on this game and losing lots troops threw no fault and unable to contact anyone will probably mean i say goodbye to this game

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My troops are gone without explanation.  I can't publish here the screenshots because it's sensitive information (for the enemy).</p><p>Please give me an address.</p>THanks,<br><br>","createdDate":"1469031900000","folderId":"516","id":"26312","authorId":"1136602","authorRegistered":"","authorName":"Deleted","authorBanId":""},"images":{"authorAvatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","subscribeId":"","isSubscribed":"false","viewsCount":"4322","commentsCount":"2","likesCount":"0","authorCommentsCount":"1","isHidden":"false","isClosed":"false","pinnedStatus":"false"},"repeaters":{"achievements":[]},"components":{}}},{"name":"wComments","type":"wComments","model":{"links":{"baseUrl":"/en/sparta-war-of-empires/516_archive/26312_where-can-i-open-a-ticket---my-troops-are-gone-without-any-explanation/"},"strings":{"userIdText":"Forum ID:","userRegisteredText":"Joined:","userCommentsCountText":"Comments:","buttonReply":"Reply","buttonQuote":"Quote","buttonExpandOriginal":"Show quote thread","buttonCollapseOriginal":"Hide quote thread","title":"Comments","edited":"(edited)"},"images":{},"template_options":{"compositeId":"50-1","currentPage":"1","lastPage":"1"},"repeaters":{"commentList":[{"links":{"authorUrl":"/en/profile/272656/","commentUrl":"/en/comment/topic_146531/"},"strings":{"userRole":"","userId":"272656","contentDraftJs":"","contentHtml":"<p>please try this link, so that they can contact our support team, do not forget to fill the boxes <a href=\"http://support.plarium.com/ensparta/Tickets/Submit/Step2\" rel=\"nofollow ugc\" target=\"_blank\"></a><a href=\"http://support.plarium.com/ensparta/Tickets/Submit/Step1/52\" rel=\"nofollow ugc\" target=\"_blank\">http://support.plarium.com/ensparta/Tickets/Submit/Step2</a></p>","userRegistered":"1428341347717","userCommentsCount":"1089","userName":"FastReD ","createdDate":"1469035899150","editedDate":"1469035943920","id":"146531","entityId":"26312","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/9942716.jpeg?v=1518557161"}},"template_options":{"isLiked":"false","wasEdited":"true","canEdit":"false","compositeId":"146531","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1979912/","commentUrl":"/en/comment/topic_479043/"},"strings":{"userRole":"","userId":"1979912","contentDraftJs":"","contentHtml":"that link does not help at all-seems you cannot send ticket any more-i have issue regarding troops-have spent money on this game and losing lots troops threw no fault  and unable to contact anyone will probably mean i say goodbye to this game","userRegistered":"1409470286800","userCommentsCount":"1","userName":"Ben Bayram","createdDate":"1524779954140","editedDate":"0","id":"479043","entityId":"26312","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/sparta/avatars/24.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"479043","isDeleted":"false"},"repeaters":{}}]},"components":{}}},{"name":"wEditor","type":"wEditor","model":{"links":{},"strings":{"title":"Add title","shortText":"Add summary","buttonSave":"Post","buttonCancel":"Cancel","buttonComment":"Comment","timerTitle":"Set Post Date and Time","timerPlaceholder":"Schedule Post","buttonPreview":"Preview","timeUTC":"This post will go live using UTC [+0.00]","maxLength":"50000","errorTitleMinLength":"Min: 2 characters","errorTitleSearchMinLength":"Min: 3 characters","errorTitleMaxLength":"Max: 100 characters","errorShortTextMinLength":"Min: 2 characters","errorShortTextMaxLength":"Max: 350 characters","errorAltUploadMinImageLength":"Min: 2 characters","errorAltUploadMaxImageLength":"Max: 150 characters","errorSignatureMaxLength":"Max: 360 characters","errorCountryMaxLength":"Max: 256 characters","errorClanMaxLength":"Max: 20 characters","errorPreviewRequired":"Image required","errorMaxLength":"Max length: 50 000 characters. 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