Archon, thank you for such a clear explanation. You made the right decision to contact our support team and provide all the details with screenshots. When did you send your request? 

I face same problem you fix it just follow steps : Double-check the quest requirements: Make sure you have met all the specific requirements for summoning level 3 guardians. Sometimes quests have additional conditions or specific criteria that need to be fulfilled. Contact game support again: If you haven't received a satisfactory response from support yet, I recommend reaching out to them again. Provide them with the screenshots you have taken as proof of your completion and explain the issue clearly. Be polite and patient in your communication, as it can help facilitate a positive resolution. Seek assistance from the game's community: Visit official forums, social media groups, or subreddits dedicated to the game. Other players may have encountered similar issues and could provide guidance or share their experiences on how they resolved them. 

Thanks for your help, Archon. Appreciate it 🤗