If you only need one to get 10 fragments and purchase the guardian and bought 2; after getting the fragment guardian you should have an extra fragment and should be able to work on the next 10. 

Did you actually open the bond when you use 10 to purchase the fragment guardian? There are two steps, purchase first and then open it like opening the holy bond.

I thought I needed two so I bought two. Then I realized that I had nine and only needed one. so no, I was not able to open the bond. I never saw the bond.

https://gyazo.com/288a477a7108bd0194d986edca992a6b

Obviously, I have one fragment to start again, but I feel I have been ripped off the guardian I should have had or at least the gold I spend on ten fragments. You really should have a warning to stop people from buying more than needed to get the bond. Moderators, please help.

never mind. the apply button finally lit up and I have my guardian.

Hello Copperlady.  Congratulations. 💪I'm glad that you found your way. What Fragment guardian did you get?

It's clear I only have one fragment to restart, but I can't shake the feeling that I've been shortchanged on the guardian I was supposed to receive, or at the very least, the gold I spent on ten fragments. There should definitely be a warning in place to prevent others from making the same mistake of purchasing more fragments than necessary to obtain the bond. Moderators, your assistance would be greatly appreciated in resolving this matter.  

Hello Archon. To be able to get 1 fragment  guardian you need 10 fragments. To get them you need  3 months and the golden coins of course.  If you have the 10 required fragments, go to the guardians' items, and you will find, beside the holy bonds, a new bond named fragmentary bond. Just use its bar and apply the 10 fragments. There are 4 types of fragment guardians, V and IV, and we can enlight them as well, so no fragment will go wasted, as it is a long procedure. Good luck .