i cant colllect reward....u made reward window big...my last scroll down cant even see collect reward button ^..this is so funny...plarium app....make ur changes and dont make a fool of us...^
Same here!i cant colllect reward....u made reward window big...my last scroll down cant even see collect reward button ^..this is so funny...plarium app....make ur changes and dont make a fool of us...^
go to full screen and then back again, you should then be able to scroll down on the window your game is in and see it
cant you scroll down the screen when its not full screen?
Full screen does not help.
Thank you for bringing this to our attention.
This will be checked out and if an issue find will be fixed.
Hello!
This issue should be fixed now.
Sorry for the inconveniences.
Now I can't collect my rewards in the Treasure Hunt tournament. There is no way to collect it.
If you can do it manually for me its fine by me.. - But I am most likely not the only one, so I don't know, maybe some sort of fix is needed.
Coeus said:
Now I can't collect my rewards in the Treasure Hunt tournament. There is no way to collect it.
If you can do it manually for me its fine by me.. - But I am most likely not the only one, so I don't know, maybe some sort of fix is needed.
Hello!
We've reported this issue to devs and they should fix it tomorrow.
Sorry for the inconveniences.
Meanwhile, you can go to the full-screen mode and claim the reward via it.
i found that to collect you have to shrink your screen size. only then can you collect. I shrank to about 75% and that allows you access to the collect button.i cant colllect reward....u made reward window big...my last scroll down cant even see collect reward button ^..this is so funny...plarium app....make ur changes and dont make a fool of us...^
Nope doesn't work! No matter what I do I can't see the collect button.I can't get to the bottom.I resized the screen over and over and it doesn't work.shrink your screen size. it will open up the collect button then.
So, I play on the plarium app. And fullscreen does not work either, there is no way to do it in plarium app.
And you can't shrink the size in the app... So I tried to log in through the browser, and sure enough, I made it 50% size and I could see the collect button.
I suggest everyone having the same problem, to log in through the browser and shrink it.
Thanks. 
Just chiming in regarding collecting treasure hunts' rewards. I also am unable to collect the rewards. I have tried shrinking & returning to full size as well as chrinking the screen size to no avail. If it is simply a glitch that will go away in awhile I can wait, I am just worried that if I don't get them soon then they will disappear.
XP
friend is not about reducing the size of the screen of the game with the mouse, what we say is to reduce the browser page or reduce the font of windows as it is explained in this thread
amigo no se trata de reducir el tamaño de la pantalla del juego con el raton, lo que decimos es reducir la pagina del navegador o reducir la fuente de windows como se esplica en este hilo
Just putting it out there: While all & any changes inside the game didn't enable me to collect the reward, what I did was go into general settings for my computer & decreased the page zoom to %50. If that is what every1 was advising me to do I misunderstood. Never-the-less, anybody who has this problem in the future should try this too. Thank you all!
XPXPusher32 said:
Just putting it out there: While all & any changes inside the game didn't enable me to collect the reward, what I did was go into general settings for my computer & decreased the page zoom to %50. If that is what every1 was advising me to do I misunderstood. Never-the-less, anybody who has this problem in the future should try this too. Thank you all!
XP
Thanks for sharing your experience!
I'm sure it will be helpful for many players 
