Apr 23, 2018, 08:2304/23/18
01/17/16
78
Healer???
Healer gets announced people anticipate on that and you guys are just cancelling it later on ?
You guys should be a shamed of yourselves !
Best make sure this healer comes anyway.
absolute disgrace
Healer???
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Apr 23, 2018, 08:5604/23/18
47
for once i'm agreeing with you
DeletedTechnical Support
Apr 23, 2018, 09:1504/23/18
07/02/15
4521
Vodka said:
Healer gets announced people anticipate on that and you guys are just cancelling it later on ?
You guys should be a shamed of yourselves !
Best make sure this healer comes anyway.
absolute disgrace
Hello, Lord!
I strongly advise that you do not use offensive language in further correspondence.
This case cannot be classified as a bug. I have moved your topic to Game Discussion thread.
Apr 23, 2018, 09:2304/23/18
01/17/16
78
i dont really care about that.. ther is money involved and you guys play tricks with us that can cost serious money. offcourse i am angry and i use bad language. you guys should be ashamed of yourself. pethatic actions and absolut disgrace simple. now hoe will you fixx this since some players have put major teoops(money) in infirmary and purchased many packs becuase of the healer.. shame on plarium! terrible people
Apr 23, 2018, 09:2504/23/18
Apr 23, 2018, 09:32(edited)
03/10/15
1573
what it is offensive is how plarium treats his clients, us. unless you want all of us to give up game between the lag, the unplayable beta and the way we are threated
Apr 23, 2018, 10:0104/23/18
01/17/16
78
by the way pavel?? and other plarium people.. besides tellinng me to use normall language an explenation and a solution to this problem would be nice ?????!!!!
Apr 23, 2018, 10:3504/23/18
Apr 23, 2018, 10:38(edited)
08/22/15
65
Problem solved for me , I've hit the chargeback. It seems that they get more and more creative in ways to milk us even more. Now even cancelled events hahaha. Unforeseen complications ? Like what ? Is xerxes doing a gang ?
At best Dimitri will show up with a lame excuse. Or even better , delete posts.
Apr 23, 2018, 12:1404/23/18
30
Popped in to add my name to the list of angry customers before the thread gets locked..... One word .......Disgusting !!
Apr 23, 2018, 12:3804/23/18
12/03/15
9
I too am joining the list of outraged players. This is an absolute disgrace.
Apr 23, 2018, 12:4004/23/18
09/14/15
138
Agent Pavel said:
I strongly advise you stop changing the subject and answer for your actions hereVodka said:
Healer gets announced people anticipate on that and you guys are just cancelling it later on ?
You guys should be a shamed of yourselves !
Best make sure this healer comes anyway.
absolute disgrace
Hello, Lord!
I strongly advise that you do not use offensive language in further correspondence.
This case cannot be classified as a bug. I have moved your topic to Game Discussion thread.
Apr 23, 2018, 12:4804/23/18
1
come on agent pavel, time to get creative. I promise not to laugh out loud.
Apr 23, 2018, 12:5904/23/18
08/22/15
65
Reply from VIP Agent:
"Hi, _ ! My name is _, and I'm happy to assist you today.
I am really sorry about the situation. The schedule of the discounts is managed by a whole different team. Today, they've made a decision to cancel the discount that was scheduled previously.
If you planned to restore some troops via Healer discount, please, let me know and I'll help you."
Apr 23, 2018, 13:0304/23/18
01/17/16
78
yes vips can make their agent save their units but what about all the non vip players? it is a disgrace.
and still no solid reply here..
plarium is hiding?DeletedAdmin
Apr 23, 2018, 13:2104/23/18
09/04/17
2688
The 75% Infirmary discount has been rescheduled due to unforeseen circumstances. I am sure the team that manages these discounts will do their best to make sure this situation does not arise again in the future. And while I understand that some of you are upset by the sudden announcement and have our sincere apologies, is it no excuse to be breaking the rules. Posts that violate forum policies will be removed and appropriate action will be taken, so please keep your feedback constructive.
Apr 23, 2018, 13:2504/23/18
61
The healergate scandal won't be forgotten. hope that's constructive enough .
Apr 23, 2018, 13:2904/23/18
Apr 23, 2018, 13:30(edited)
03/10/15
1573
Dimitri Molchanov said:
The 75% Infirmary discount has been rescheduled due to unforeseen circumstances. I am sure the team that manages these discounts will do their best to make sure this situation does not arise again in the future. And while I understand that some of you are upset by the sudden announcement and have our sincere apologies, is it no excuse to be breaking the rules. Posts that violate forum policies will be removed and appropriate action will be taken, so please keep your feedback constructive.
unforseen circusntances? this is a joke, yoou take our money and no responsabilty for your acts. if you can put 25% of boost there is no emergency in game that did not allowed the 75% healer,
what we do when plarium violets our trusts? where in the forum police we can defend andexpress ourselves with these incredible wrong actions from plarium?
can you for once be constructive and understand the damage done for NO real reason? can plarium be honest for once?Apr 23, 2018, 13:3104/23/18
09/14/15
138
Dimitri Molchanov said:
Im so sorry Dmitri, but you are so way off base, you are not even playing the game. There has been no constructive feed back from plarium. Players have been more than inconvenienced, they have been damaged by this. DO YOU GET THAT?The 75% Infirmary discount has been rescheduled due to unforeseen circumstances. I am sure the team that manages these discounts will do their best to make sure this situation does not arise again in the future. And while I understand that some of you are upset by the sudden announcement and have our sincere apologies, is it no excuse to be breaking the rules. Posts that violate forum policies will be removed and appropriate action will be taken, so please keep your feedback constructive.
DeletedAdmin
Apr 23, 2018, 13:3204/23/18
09/04/17
2688
The discounts on Boosts and Infirmary are not connected. Just because one can be put forward does not mean the other can be as well. As I said, this is an unfortunate situation and I extend our apologies for it. But it will not be used as an excuse to rage-post.
Apr 23, 2018, 13:3404/23/18
03/10/15
1573
Vodka said:
yes vips can make their agent save their units but what about all the non vip players? it is a disgrace.
i agree with you, what about my players? my coa, that trusted in me passing that info from the vip agent?
at not all vips get that answer, because in my case she is not even answering me
Apr 23, 2018, 13:3604/23/18
Apr 23, 2018, 13:37(edited)
03/10/15
1573
Dimitri Molchanov said:
The discounts on Boosts and Infirmary are not connected. Just because one can be put forward does not mean the other can be as well. As I said, this is an unfortunate situation and I extend our apologies for it. But it will not be used as an excuse to rage-post.
the fact there is discount means that there is no mechanical reason to make it no happend, so there is no real reason to cancel and change your mind last monute
apologies is not what we look after, we want responsability for plarium acts..
this is not a rage post, this is asking why? this is what its a forum about to, to talk to explain... as coma you should know it all real coma know that they ahve to be for the good days and bad days, to help users not to threat them :)Apr 23, 2018, 13:3704/23/18
16
how about some compensation ? Surely that would be constructive.I sincerely hope plarium will do the decent thing for once & throw their loyal customers a few crumbs & not just the hand picked vip account holders. Take a look at how long some of us have been in this game . Doesn't that mean something for heavens sake ?
