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Missing upgrade sketches and drachma

Missing upgrade sketches and drachma

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Moderators for Sparta: War of Empires
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Feb 14, 2018, 13:3602/14/18
02/14/18
1

Missing upgrade sketches and drachma

I was in the process of upgrading the Acropolis to lvl 25 (city name KV Broch on Glorious Valley server) when my internet failed. I logged back into the game to find that the upgrade does not appear to have been started yet 2000 upgrade sketches are missing along with 10000 drachmas from my account.


I want these items reimbursed asap.

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2k
Comments
4
Comments
Agent HelenTechnical Support
Feb 15, 2018, 09:4902/15/18
10/24/17
795

Hello! I have contacted you via private messages. Please check it and specify the requested data.

Agent HelenTechnical Support
Feb 16, 2018, 12:0602/16/18
10/24/17
795
Hello, I have checked the game logs and see that you canceled the upgrade of the Acropolis to level 25. In this case, you receive 80% of the resources invested in the building, including Upgrade Sketches. I also see that 80% of Upgrade Sketches returned successfully to your balance and you used some of them later to upgrade a farm.
Feb 17, 2018, 10:2002/17/18
02/14/18
1
I guess I shouldn't have expected anything less than this excellent "support"
Agent HelenTechnical Support
Aug 17, 2018, 09:5108/17/18
10/24/17
795

Hi, Hector. Resources in the game can't disappear, they can only be spent. You have upgraded Technology Dion to level 31 for 1307 Sketches on 13.08.2018 at 10:04:14 UTC.