Unable to send help request for breaking equipment

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Unable to send help request for breaking equipment

Moderators for Sparta: War of Empires

Moderators wanted!

SARATH

Jul 6, 2021, 10:0407/06/21

11/15/15

101

Unable to send help request for breaking equipment

Hi,

I cant send help request to reduce breaking time of my equipments. It says you cant send help request for a particular equipment twice. I dont know why it is like that, but the symbol for help doesnt show for me. Some times it comes on the right side and suddenly disappears as i already clicked on it, and then it shows only option for boosting it. Actually help symbol should come on the left side with cancel on the right. Also when i check coa help request, it doesnt show my help request. So now i take full time to break every equipment except few equipments for which help request comes as usual. I dont know whether its just for me or its a more common issue.I hope early addressing of the issue.

🙁

Comments

morteeee

Jul 7, 2021, 09:1307/07/21

1208

ooo not come across that one before, think you may have to raise a ticket for it

SARATH

Jul 10, 2021, 04:4507/10/21

11/15/15

101

morteeee

ooo not come across that one before, think you may have to raise a ticket for it

Ok.

Bernice

Aug 11, 2021, 06:4408/11/21

05/26/16

Finding it difficult to navigate around support menu to enter a bug. Very, very frustrating! After this recent Guardian Pass finished yesterday, I was notified of the emeralds and energy I would receive and, on that result, I bought another Guardian Pass. However, I still have not received the emeralds or energy bubbles - and I am not the only one. Is this a current glitch? I won't be buying another pass if this is not put right.

morteeee

Aug 11, 2021, 19:3908/11/21

1208

not sure, just logging in myself to see of I get mine

morteeee

Aug 11, 2021, 19:4608/11/21

1208

just been able to collect mine, check again and if still the same raise a ticket

SARATH

Apr 28, 2022, 13:3604/28/22

11/15/15

101

Hey,

I am still unable to make request to break several equipments like Orphean vambraces, Commanders armor, Gladiators blade, Sapphire ring etc. Whenever i click to break them it does not show option to ask for coa help. It only show options to boost. I did raise a ticket for this issue, they said it is difficult to rectify this now, as its complicated. It was like 7-9 months ago. Several updates came but my problem still exists. I hope someone will find a way to solve this issue. I am taking more time to break equipments as I am not getting coa help. Its disgusting.

Please take urgent necessary actions.

😢

Katerina MaurogenousModerator

May 5, 2022, 19:4905/05/22

01/31/18

605

SARATH

Hey,

Please take urgent necessary actions.

😢

Hello . Sorry for the late reply. Please send me the number of your ticket so I will forward it to the manager, to check what happened.

SARATH

May 9, 2022, 13:5605/09/22

May 13, 2022, 12:00(edited)

11/15/15

101

Hey,

Request 3141559

They contacted me through email on Jul 10 2021. Then after several conversation, they send me this.

Please update me in this issue.

Edited

KitanaCommunity Manager

May 13, 2022, 12:0205/13/22

02/04/22

202

SARATH

Hey,

Request 3141559

They contacted me through email on Jul 10 2021. Then after several conversation, they send me this.

Please update me in this issue.

Edited

Archon, I'll contact Support team in order to check your issue.

Please note that it is prohibited to post your correspondence with the Support. This is why I edited your comment.

Have a nice day :)

KitanaCommunity Manager

May 13, 2022, 13:4405/13/22

02/04/22

202

SARATH

Hey,

Request 3141559

They contacted me through email on Jul 10 2021. Then after several conversation, they send me this.

Please update me in this issue.

Edited

Unfortunately we can't fix this problem at this moment. This is a huge issue which needs additional time. I hope on your understanding.

SARATH

Jun 19, 2022, 08:5806/19/22

11/15/15

101

Kitana

Archon, I'll contact Support team in order to check your issue.

Please note that it is prohibited to post your correspondence with the Support. This is why I edited your comment.

Have a nice day :)

Oh, Sorry I didn't knew that.

I will wait then, hoping that it will be solved one day. I kept "HOPE" for past year, no problem i will keep it for some more time.

🙂

Karl Curston

Jun 30, 2022, 22:0606/30/22

02/14/18

550

SARATH

Oh, Sorry I didn't knew that.

I will wait then, hoping that it will be solved one day. I kept "HOPE" for past year, no problem i will keep it for some more time.

🙂

Sarath, was the issue solved?

SARATH

Aug 11, 2023, 16:1008/11/23

11/15/15

101

No.

But as the level 20 dominion gives 1 hour free boost, I don't care about it much now a days.

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It only show options to boost. I did raise a ticket for this issue, they said it is difficult to rectify this now, as its complicated. It was like 7-9 months ago. Several updates came but my problem still exists. I hope someone will find a way to solve this issue. I am taking more time to break equipments as I am not getting coa help. Its disgusting. \",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}},{\"key\":\"cn590\",\"text\":\"Please take urgent necessary actions.\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}},{\"key\":\"9f69v\",\"text\":\"😢\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}}],\"entityMap\":{}}","contentHtml":"","userName":"SARATH"},"images":{},"template_options":{"compositeId":"1564057"},"repeaters":{}}]}},{"links":{"authorUrl":"/en/profile/884239/","commentUrl":"/en/comment/topic_1565517/"},"strings":{"userRole":"","userId":"884239","contentDraftJs":"{\"blocks\":[{\"key\":\"6aj14\",\"text\":\"Hey,\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}},{\"key\":\"bmfvk\",\"text\":\"Request 3141559\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}},{\"key\":\"d5ihl\",\"text\":\"They contacted me through email on Jul 10 2021. 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I kept \\\"HOPE\\\" for past year, no problem i will keep it for some more time.\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}},{\"key\":\"2f2m4\",\"text\":\"🙂\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}}],\"entityMap\":{}}","contentHtml":"","userRegistered":"1447572643503","userCommentsCount":"101","userName":"SARATH","createdDate":"1655629087403","editedDate":"0","id":"1570682","entityId":"593409","likesCount":"0","quotedId":"1565938","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/stormfall/avatars/13.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"1570682","isDeleted":"false"},"repeaters":{"quoteList":[{"links":{"authorUrl":"/en/profile/10824557/"},"strings":{"contentDraftJs":"{\"blocks\":[{\"key\":\"aabha\",\"text\":\"Archon, I'll contact Support team in order to check your issue.\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}},{\"key\":\"8s4gp\",\"text\":\"Please note that it is prohibited to post your correspondence with the Support. 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I kept \\\"HOPE\\\" for past year, no problem i will keep it for some more time.\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}},{\"key\":\"2f2m4\",\"text\":\"🙂\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}}],\"entityMap\":{}}","contentHtml":"","userName":"SARATH"},"images":{},"template_options":{"compositeId":"1570682"},"repeaters":{"quoteList":[{"links":{"authorUrl":"/en/profile/10824557/"},"strings":{"contentDraftJs":"{\"blocks\":[{\"key\":\"aabha\",\"text\":\"Archon, I'll contact Support team in order to check your issue.\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}},{\"key\":\"8s4gp\",\"text\":\"Please note that it is prohibited to post your correspondence with the Support. 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I dont know whether its just for me or its a more common issue.I hope early addressing of the issue.\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}},{\"key\":\"4afpb\",\"text\":\"🙁\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}}],\"entityMap\":{}}","contentHtml":"","createdDate":"1625565840927","folderId":"127","id":"593409","authorId":"884239","authorRegistered":"1447572643503","authorName":"SARATH","authorBanId":""},"images":{"authorAvatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/stormfall/avatars/13.jpg"}},"template_options":{"isLiked":"false","subscribeId":"","isSubscribed":"false","viewsCount":"18","commentsCount":"13","likesCount":"0","authorCommentsCount":"101","isHidden":"false","isClosed":"false","pinnedStatus":"false"},"repeaters":{"achievements":[]},"components":{}}},{"name":"wComments","type":"wComments","model":{"links":{"baseUrl":"/en/sparta-war-of-empires/127_bug-reports/593409_unable-to-send-help-request-for-breaking-equipment/"},"strings":{"userIdText":"Forum ID:","userRegisteredText":"Joined:","userCommentsCountText":"Comments:","buttonReply":"Reply","buttonQuote":"Quote","buttonExpandOriginal":"Show quote thread","buttonCollapseOriginal":"Hide quote thread","title":"Comments","edited":"(edited)"},"images":{},"template_options":{"compositeId":"50-1","currentPage":"1","lastPage":"1"},"repeaters":{"commentList":[{"links":{"authorUrl":"/en/profile/752242/","commentUrl":"/en/comment/topic_1490097/"},"strings":{"userRole":"","userId":"752242","contentDraftJs":"{\"blocks\":[{\"key\":\"5carv\",\"text\":\"ooo not come across that one before, think you may have to raise a ticket for it \",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}}],\"entityMap\":{}}","contentHtml":"","userRegistered":"","userCommentsCount":"1208","userName":"morteeee","createdDate":"1625649218593","editedDate":"0","id":"1490097","entityId":"593409","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/sparta/avatars/23.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"1490097","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/884239/","commentUrl":"/en/comment/topic_1490640/"},"strings":{"userRole":"","userId":"884239","contentDraftJs":"{\"blocks\":[{\"key\":\"bdjcf\",\"text\":\"Ok.\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}}],\"entityMap\":{}}","contentHtml":"","userRegistered":"1447572643503","userCommentsCount":"101","userName":"SARATH","createdDate":"1625892311070","editedDate":"0","id":"1490640","entityId":"593409","likesCount":"0","quotedId":"1490097","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/stormfall/avatars/13.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"1490640","isDeleted":"false"},"repeaters":{"quoteList":[{"links":{"authorUrl":"/en/profile/752242/"},"strings":{"contentDraftJs":"{\"blocks\":[{\"key\":\"5carv\",\"text\":\"ooo not come across that one before, think you may have to raise a ticket for it \",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}}],\"entityMap\":{}}","contentHtml":"","userName":"morteeee"},"images":{},"template_options":{"compositeId":"1490097"},"repeaters":{}}]}},{"links":{"authorUrl":"/en/profile/1131456/","commentUrl":"/en/comment/topic_1495655/"},"strings":{"userRole":"","userId":"1131456","contentDraftJs":"{\"blocks\":[{\"key\":\"dmbs6\",\"text\":\"Finding it difficult to navigate around support menu to enter a bug.  Very, very frustrating!  After this recent Guardian Pass finished yesterday, I was notified of the emeralds and energy I would receive and, on that result, I bought another Guardian Pass.  However, I still have not received the emeralds or energy bubbles - and I am not the only one.  Is this a current glitch?  I won't be buying another pass if this is not put right.\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}}],\"entityMap\":{}}","contentHtml":"","userRegistered":"1464295030790","userCommentsCount":"28","userName":"Bernice","createdDate":"1628664271760","editedDate":"0","id":"1495655","entityId":"593409","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/21261805.jpeg?v=1635623820"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"1495655","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/752242/","commentUrl":"/en/comment/topic_1495779/"},"strings":{"userRole":"","userId":"752242","contentDraftJs":"{\"blocks\":[{\"key\":\"enb9l\",\"text\":\"not sure, just logging in myself to see of I get mine \",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}}],\"entityMap\":{}}","contentHtml":"","userRegistered":"","userCommentsCount":"1208","userName":"morteeee","createdDate":"1628710778833","editedDate":"0","id":"1495779","entityId":"593409","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/sparta/avatars/23.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"1495779","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/752242/","commentUrl":"/en/comment/topic_1495780/"},"strings":{"userRole":"","userId":"752242","contentDraftJs":"{\"blocks\":[{\"key\":\"1547k\",\"text\":\"just been able to collect mine, check again and if still the same raise a ticket \",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}}],\"entityMap\":{}}","contentHtml":"","userRegistered":"","userCommentsCount":"1208","userName":"morteeee","createdDate":"1628711197380","editedDate":"0","id":"1495780","entityId":"593409","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/sparta/avatars/23.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"1495780","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/884239/","commentUrl":"/en/comment/topic_1564057/"},"strings":{"userRole":"","userId":"884239","contentDraftJs":"{\"blocks\":[{\"key\":\"3qsv9\",\"text\":\"Hey,\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}},{\"key\":\"1kols\",\"text\":\"I am still unable to make request to break several equipments like Orphean vambraces, Commanders armor, Gladiators blade, Sapphire ring etc. Whenever i click to break them it does not show option to ask for coa help. It only show options to boost. I did raise a ticket for this issue, they said it is difficult to rectify this now, as its complicated. It was like 7-9 months ago. Several updates came but my problem still exists. I hope someone will find a way to solve this issue. I am taking more time to break equipments as I am not getting coa help. Its disgusting. \",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}},{\"key\":\"cn590\",\"text\":\"Please take urgent necessary actions.\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}},{\"key\":\"9f69v\",\"text\":\"😢\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}}],\"entityMap\":{}}","contentHtml":"","userRegistered":"1447572643503","userCommentsCount":"101","userName":"SARATH","createdDate":"1651152984383","editedDate":"0","id":"1564057","entityId":"593409","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/stormfall/avatars/13.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"1564057","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1905984/","commentUrl":"/en/comment/topic_1565066/"},"strings":{"userRole":"Moderator","userId":"1905984","contentDraftJs":"{\"blocks\":[{\"key\":\"f14dl\",\"text\":\"Hello . Sorry for the late reply. Please send me the number of your ticket so I will forward it to the manager, to check what happened.\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}},{\"key\":\"9dkrp\",\"text\":\"\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}}],\"entityMap\":{}}","contentHtml":"","userRegistered":"1517416550537","userCommentsCount":"605","userName":"Katerina Maurogenous","createdDate":"1651780173960","editedDate":"0","id":"1565066","entityId":"593409","likesCount":"0","quotedId":"1564057","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/37680293.jpeg?v=1697144661"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"1565066","isDeleted":"false"},"repeaters":{"quoteList":[{"links":{"authorUrl":"/en/profile/884239/"},"strings":{"contentDraftJs":"{\"blocks\":[{\"key\":\"3qsv9\",\"text\":\"Hey,\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}},{\"key\":\"1kols\",\"text\":\"I am still unable to make request to break several equipments like Orphean vambraces, Commanders armor, Gladiators blade, Sapphire ring etc. Whenever i click to break them it does not show option to ask for coa help. It only show options to boost. I did raise a ticket for this issue, they said it is difficult to rectify this now, as its complicated. It was like 7-9 months ago. Several updates came but my problem still exists. I hope someone will find a way to solve this issue. I am taking more time to break equipments as I am not getting coa help. Its disgusting. \",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}},{\"key\":\"cn590\",\"text\":\"Please take urgent necessary actions.\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}},{\"key\":\"9f69v\",\"text\":\"😢\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}}],\"entityMap\":{}}","contentHtml":"","userName":"SARATH"},"images":{},"template_options":{"compositeId":"1564057"},"repeaters":{}}]}},{"links":{"authorUrl":"/en/profile/884239/","commentUrl":"/en/comment/topic_1565517/"},"strings":{"userRole":"","userId":"884239","contentDraftJs":"{\"blocks\":[{\"key\":\"6aj14\",\"text\":\"Hey,\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}},{\"key\":\"bmfvk\",\"text\":\"Request 3141559\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}},{\"key\":\"d5ihl\",\"text\":\"They contacted me through email on Jul 10 2021. Then after several conversation, they send me this.\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}},{\"key\":\"849vp\",\"text\":\"Please update me in this issue.\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[{\"offset\":0,\"length\":31,\"style\":\"color-rgb(80,0,80)\"},{\"offset\":0,\"length\":31,\"style\":\"bgcolor-rgb(255,255,255)\"},{\"offset\":0,\"length\":31,\"style\":\"fontsize-14\"},{\"offset\":0,\"length\":31,\"style\":\"fontfamily-Lucida Sans Unicode\\\", \\\"Lucida Grande\\\", Tahoma, Verdana, sans-serif\"},{\"offset\":0,\"length\":31,\"style\":\"color-rgb(43,46,47)\"}],\"entityRanges\":[],\"data\":{}},{\"key\":\"e5fkt\",\"text\":\"Edited\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[{\"offset\":0,\"length\":6,\"style\":\"color-rgb(80,0,80)\"},{\"offset\":0,\"length\":6,\"style\":\"bgcolor-rgb(255,255,255)\"},{\"offset\":0,\"length\":6,\"style\":\"fontsize-14\"},{\"offset\":0,\"length\":6,\"style\":\"fontfamily-Lucida Sans Unicode\\\", \\\"Lucida Grande\\\", Tahoma, Verdana, sans-serif\"},{\"offset\":0,\"length\":6,\"style\":\"color-rgb(43,46,47)\"},{\"offset\":0,\"length\":6,\"style\":\"ITALIC\"}],\"entityRanges\":[],\"data\":{}}],\"entityMap\":{}}","contentHtml":"","userRegistered":"1447572643503","userCommentsCount":"101","userName":"SARATH","createdDate":"1652104604090","editedDate":"1652443202313","id":"1565517","entityId":"593409","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/stormfall/avatars/13.jpg"}},"template_options":{"isLiked":"false","wasEdited":"true","canEdit":"false","compositeId":"1565517","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/10824557/","commentUrl":"/en/comment/topic_1565938/"},"strings":{"userRole":"Community Manager","userId":"10824557","contentDraftJs":"{\"blocks\":[{\"key\":\"aabha\",\"text\":\"Archon, I'll contact Support team in order to check your issue.\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}},{\"key\":\"8s4gp\",\"text\":\"Please note that it is prohibited to post your correspondence with the Support. This is why I edited your comment.\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}},{\"key\":\"ctaqu\",\"text\":\"Have a nice day :)\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}}],\"entityMap\":{}}","contentHtml":"","userRegistered":"1643967641283","userCommentsCount":"202","userName":"Kitana","createdDate":"1652443367827","editedDate":"0","id":"1565938","entityId":"593409","likesCount":"0","quotedId":"1565517","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/nords/avatars/23.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"1565938","isDeleted":"false"},"repeaters":{"quoteList":[{"links":{"authorUrl":"/en/profile/884239/"},"strings":{"contentDraftJs":"{\"blocks\":[{\"key\":\"6aj14\",\"text\":\"Hey,\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}},{\"key\":\"bmfvk\",\"text\":\"Request 3141559\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}},{\"key\":\"d5ihl\",\"text\":\"They contacted me through email on Jul 10 2021. Then after several conversation, they send me this.\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}},{\"key\":\"849vp\",\"text\":\"Please update me in this issue.\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[{\"offset\":0,\"length\":31,\"style\":\"color-rgb(80,0,80)\"},{\"offset\":0,\"length\":31,\"style\":\"bgcolor-rgb(255,255,255)\"},{\"offset\":0,\"length\":31,\"style\":\"fontsize-14\"},{\"offset\":0,\"length\":31,\"style\":\"fontfamily-Lucida Sans Unicode\\\", \\\"Lucida Grande\\\", Tahoma, Verdana, sans-serif\"},{\"offset\":0,\"length\":31,\"style\":\"color-rgb(43,46,47)\"}],\"entityRanges\":[],\"data\":{}},{\"key\":\"e5fkt\",\"text\":\"Edited\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[{\"offset\":0,\"length\":6,\"style\":\"color-rgb(80,0,80)\"},{\"offset\":0,\"length\":6,\"style\":\"bgcolor-rgb(255,255,255)\"},{\"offset\":0,\"length\":6,\"style\":\"fontsize-14\"},{\"offset\":0,\"length\":6,\"style\":\"fontfamily-Lucida Sans Unicode\\\", \\\"Lucida Grande\\\", Tahoma, Verdana, sans-serif\"},{\"offset\":0,\"length\":6,\"style\":\"color-rgb(43,46,47)\"},{\"offset\":0,\"length\":6,\"style\":\"ITALIC\"}],\"entityRanges\":[],\"data\":{}}],\"entityMap\":{}}","contentHtml":"","userName":"SARATH"},"images":{},"template_options":{"compositeId":"1565517"},"repeaters":{}}]}},{"links":{"authorUrl":"/en/profile/10824557/","commentUrl":"/en/comment/topic_1565957/"},"strings":{"userRole":"Community Manager","userId":"10824557","contentDraftJs":"{\"blocks\":[{\"key\":\"clj59\",\"text\":\"Unfortunately we can't fix this problem at this moment. This is a huge issue which needs additional time. I hope on your understanding.\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}}],\"entityMap\":{}}","contentHtml":"","userRegistered":"1643967641283","userCommentsCount":"202","userName":"Kitana","createdDate":"1652449449313","editedDate":"0","id":"1565957","entityId":"593409","likesCount":"0","quotedId":"1565517","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/nords/avatars/23.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"1565957","isDeleted":"false"},"repeaters":{"quoteList":[{"links":{"authorUrl":"/en/profile/884239/"},"strings":{"contentDraftJs":"{\"blocks\":[{\"key\":\"6aj14\",\"text\":\"Hey,\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}},{\"key\":\"bmfvk\",\"text\":\"Request 3141559\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}},{\"key\":\"d5ihl\",\"text\":\"They contacted me through email on Jul 10 2021. Then after several conversation, they send me this.\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}},{\"key\":\"849vp\",\"text\":\"Please update me in this issue.\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[{\"offset\":0,\"length\":31,\"style\":\"color-rgb(80,0,80)\"},{\"offset\":0,\"length\":31,\"style\":\"bgcolor-rgb(255,255,255)\"},{\"offset\":0,\"length\":31,\"style\":\"fontsize-14\"},{\"offset\":0,\"length\":31,\"style\":\"fontfamily-Lucida Sans Unicode\\\", \\\"Lucida Grande\\\", Tahoma, Verdana, sans-serif\"},{\"offset\":0,\"length\":31,\"style\":\"color-rgb(43,46,47)\"}],\"entityRanges\":[],\"data\":{}},{\"key\":\"e5fkt\",\"text\":\"Edited\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[{\"offset\":0,\"length\":6,\"style\":\"color-rgb(80,0,80)\"},{\"offset\":0,\"length\":6,\"style\":\"bgcolor-rgb(255,255,255)\"},{\"offset\":0,\"length\":6,\"style\":\"fontsize-14\"},{\"offset\":0,\"length\":6,\"style\":\"fontfamily-Lucida Sans Unicode\\\", \\\"Lucida Grande\\\", Tahoma, Verdana, sans-serif\"},{\"offset\":0,\"length\":6,\"style\":\"color-rgb(43,46,47)\"},{\"offset\":0,\"length\":6,\"style\":\"ITALIC\"}],\"entityRanges\":[],\"data\":{}}],\"entityMap\":{}}","contentHtml":"","userName":"SARATH"},"images":{},"template_options":{"compositeId":"1565517"},"repeaters":{}}]}},{"links":{"authorUrl":"/en/profile/884239/","commentUrl":"/en/comment/topic_1570682/"},"strings":{"userRole":"","userId":"884239","contentDraftJs":"{\"blocks\":[{\"key\":\"5ecan\",\"text\":\"Oh, Sorry I didn't knew that.\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}},{\"key\":\"8khq4\",\"text\":\"I will wait then, hoping that it will be solved one day. I kept \\\"HOPE\\\" for past year, no problem i will keep it for some more time.\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}},{\"key\":\"2f2m4\",\"text\":\"🙂\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}}],\"entityMap\":{}}","contentHtml":"","userRegistered":"1447572643503","userCommentsCount":"101","userName":"SARATH","createdDate":"1655629087403","editedDate":"0","id":"1570682","entityId":"593409","likesCount":"0","quotedId":"1565938","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/stormfall/avatars/13.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"1570682","isDeleted":"false"},"repeaters":{"quoteList":[{"links":{"authorUrl":"/en/profile/10824557/"},"strings":{"contentDraftJs":"{\"blocks\":[{\"key\":\"aabha\",\"text\":\"Archon, I'll contact Support team in order to check your issue.\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}},{\"key\":\"8s4gp\",\"text\":\"Please note that it is prohibited to post your correspondence with the Support. This is why I edited your comment.\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}},{\"key\":\"ctaqu\",\"text\":\"Have a nice day :)\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}}],\"entityMap\":{}}","contentHtml":"","userName":"Kitana"},"images":{},"template_options":{"compositeId":"1565938"},"repeaters":{"quoteList":[{"links":{"authorUrl":"/en/profile/884239/"},"strings":{"contentDraftJs":"{\"blocks\":[{\"key\":\"6aj14\",\"text\":\"Hey,\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}},{\"key\":\"bmfvk\",\"text\":\"Request 3141559\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}},{\"key\":\"d5ihl\",\"text\":\"They contacted me through email on Jul 10 2021. 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