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Bug on - Wheel of fortune?

Bug on - Wheel of fortune?

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Jul 14, 2017, 06:2407/14/17
10/16/15
62

Bug on - Wheel of fortune?

Since Thursday last week a lot of player get every day the same offers on wheel of fortune. Pls take an Eye on it and fix it.


thx in advance
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Alyona KolomiitsevaCommunity Manager
Jul 14, 2017, 08:5507/14/17
09/17/15
8278
Eyynar said:

Since Thursday last week a lot of player get every day the same offers on wheel of fortune. Pls take an Eye on it and fix it.


thx in advance
Please report your issue to our Support Team. They will check if there are any irregularities, they will pass your details to our devs to fix this issue for you.
Jul 14, 2017, 12:5407/14/17
774

Drag-Theseus said:


''same offers'' means which offers?

Admins on Facebook made test few days ago and here is result 



List is much longer but can't post all..

A few of those I have never seen as a Wheel of Fortune offer, at least not on a .com server.

*scratch head*
P.



Jul 14, 2017, 19:5407/14/17
10/16/15
62
In my case it is City Schema since 6 of July. Every day it changes from 25-60 percent.
Jul 15, 2017, 19:5107/15/17
10/16/15
62
I did already. But it's not a personal problem, in my Coa more than 2/3 of them do have the same problem.
Jul 16, 2017, 06:5107/16/17
08/19/15
9

Same here


Only Mystery Chests between 25-60 percent since 10 days :(
Jul 16, 2017, 07:1507/16/17
774

Everyone, please make sure you file a new ticket with Customer Support, the more complaints they receive regarding a single issue the easier it is to (a) understand the issue, (b) realize it's not a random one-off and (c) get a higfher priority assigned to the resolution of the issue.

Cheers
P.



Jul 18, 2017, 23:3307/18/17
07/14/15
2

i have also had 50% off city schemas now everyday for around last 2 weeks with exception of 1 day were I got 60% off city schemas, very frustrating


Alyona KolomiitsevaCommunity Manager
Jul 19, 2017, 07:1107/19/17
09/17/15
8278

andy7781 said:


i have also had 50% off city schemas now everyday for around last 2 weeks with exception of 1 day were I got 60% off city schemas, very frustrating




Our developers are aware of this issue and they are currently working on it.

As soon as they prepare a fix, it will be released. Please be patient, it may take some time. Thank you for understanding.

Jul 24, 2017, 19:4307/24/17
Jul 24, 2017, 19:43(edited)
10/16/15
62

Update, Day 19 City Schema now.


But anyway thx for for updating that developers are still working on it 
Alyona KolomiitsevaCommunity Manager
Jul 25, 2017, 09:5007/25/17
09/17/15
8278
Eyynar said:

Update, Day 19 City Schema now.


But anyway thx for for updating that developers are still working on it 
How's your WoF today? :)
Jul 25, 2017, 11:1007/25/17
09/17/15
223

And again i dont get 95% on units ... !!!

this is madness! madness i tell you!!
Jul 25, 2017, 11:1407/25/17
Jul 25, 2017, 11:15(edited)
774

VodkaRedBull said:


And again i dont get 95% on units ... !!!

this is madness! madness i tell you!!

Chill, Phoebs :-)


Jul 25, 2017, 21:2007/25/17
10/16/15
62
@Alyona: Surprise.....City Schema, again and again
Jul 26, 2017, 00:5807/26/17
01/10/16
220
Wheel of Fortune-23 days...pool of fidelity...30%
Jul 26, 2017, 08:1307/26/17
512

Mick13000 said:


Wheel of Fortune-23 days...pool of fidelity...30%

Hello Archon,

Do you have some screenshots regarding WOF and those 23 days you get 30% on pool of fidelity?
Jul 27, 2017, 00:4607/27/17
01/10/16
220

Xena said:


Mick13000 said:


Wheel of Fortune-23 days...pool of fidelity...30%

Hello Archon,

Do you have some screenshots regarding WOF and those 23 days you get 30% on pool of fidelity?

Sorry  I do not Xena. No matter, it is a moot point. 
Aug 3, 2017, 12:3608/03/17
48

I reported this bug month ago and still not solved!

Seems like all these who made purchase recently got punished (similar to issue that you get worse and worse offers - you accept offer of 50% discount and next time you get highest 40% discount)... repeated offers obviously do not concern all players. Bug appeared as soon as I spent money on this game and you can forget that I make that mistake again!!!


Alyona KolomiitsevaCommunity Manager
Aug 4, 2017, 08:1908/04/17
09/17/15
8278
Jiricek said:

I reported this bug month ago and still not solved!

Seems like all these who made purchase recently got punished (similar to issue that you get worse and worse offers - you accept offer of 50% discount and next time you get highest 40% discount)... repeated offers obviously do not concern all players. Bug appeared as soon as I spent money on this game and you can forget that I make that mistake again!!!


Issue was solved. If you receive another % or another number of purchases, it's not the same offer. However, our devs will see if they could improve the algorithm :)
Aug 4, 2017, 10:1208/04/17
48

Alyona Kolomiitseva said:

Issue was solved. If you receive another % or another number of purchases, it's not the same offer. However, our devs will see if they could improve the algorithm :)

------------------------------

no it is not truth - today I have the same offer 6th day in raw

Aug 5, 2017, 10:0508/05/17
48
7th day in raw...