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Where are the 30-days rewards?

Where are the 30-days rewards?

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Jan 7, 2021, 11:2701/07/21
03/30/15
112

Where are the 30-days rewards?

Plarium kept promising 30-day rewards if I install Plarim play which I was not able to have on my Chrome (PC crashed a while ago).  Ipad also was not the option.

I was about to lose my game opportunities but my relative gave me his PC.  Unfrotunately, I had only couple of days rewards, not 30.

Why? 

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Jan 13, 2021, 12:3901/13/21
03/30/15
112

No response? 

NancyAdmin
Jan 15, 2021, 11:2501/15/21
07/09/19
1870
Mullenz

Maybe these are 21 days - but it still  ...  if I missed all thsie drachmas forever as a result of a bug. Any idea? 

edited

Hello. Most likely that you didn't claim the previous gifts for switching to Plarium Play. 

Jan 17, 2021, 00:4901/17/21
03/30/15
112
Nancy

Hello. Most likely that you didn't claim the previous gifts for switching to Plarium Play. 

How can I claim "previous gifts" if I switched Dec 31? 

NancyAdmin
Jan 18, 2021, 15:1801/18/21
07/09/19
1870
Mullenz

How can I claim "previous gifts" if I switched Dec 31? 

I mean that you could have had active gifts for transferring from Facebook to Gameroom or from plarium.com to Plarium Play that we launched several months ago.

Jan 20, 2021, 08:5701/20/21
Jan 22, 2021, 05:16(edited)
03/30/15
112
Nancy

I mean that you could have had active gifts for transferring from Facebook to Gameroom or from plarium.com to Plarium Play that we launched several months ago.

But if I did that long ago, why did Plarium make me do that Dec 31 again? Moreover, there were some "gifts" initially and they disappeared in a couple of days. Could you somehow check it? It dosen't seem fair 

Jan 22, 2021, 05:1701/22/21
03/30/15
112
Nancy

I mean that you could have had active gifts for transferring from Facebook to Gameroom or from plarium.com to Plarium Play that we launched several months ago.

Nancy, can you investigate, please? 

Or that was another promise Palrium has no responsibility for? 

NancyAdmin
Jan 25, 2021, 13:4301/25/21
07/09/19
1870
Mullenz

But if I did that long ago, why did Plarium make me do that Dec 31 again? Moreover, there were some "gifts" initially and they disappeared in a couple of days. Could you somehow check it? It dosen't seem fair 

It would be better if you could submit a ticket to our technical support department for them to check the system logs. Please don't forget to specify your coordinates and server # you play on. 

Jan 26, 2021, 15:5901/26/21
03/30/15
112
Nancy

It would be better if you could submit a ticket to our technical support department for them to check the system logs. Please don't forget to specify your coordinates and server # you play on. 

I had a PC that crashed. Then I used a chromebook. Both former and latter asked to switch but every time I tried to do so, it said that I am already there, without allowing any gifts. Then I got another PC to be able to play. No "gifts" again.

Where is the sever number? 

NancyAdmin
Jan 29, 2021, 13:2301/29/21
07/09/19
1870

This thread is being closed as a duplicate. You can find a reply to your question here.  

Jan 10, 2021, 07:1901/10/21
Jan 15, 2021, 11:22(edited)
03/30/15
112

Maybe these are 21 days - but it still  ...  if I missed all thsie drachmas forever as a result of a bug. Any idea? 

edited

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