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Bug event guardians

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Jun 9, 2020, 13:3806/09/20
04/26/15
21

Bug event guardians

Hello,



Today a bad adventure happened to me. I opened before 3 p.m. 5 sacred links during time 2 for the chance of class V guards. Except that after 3 p.m. I see the event invoking guards and that of stones. I watch and my open links are not counted in this event when I must have 2 additional sacred links and more than 10 epic links to open to have 1 other.


I looked on the support to be able to make a ticket to plarium but for the bugs they tell me to write on the forum. So I hope that my request will be taken into account and that I will get a refund !!!


Here is all the evidence:


https://cdn.discordapp.com/attachments/700797393951653948/719895935676842014/unknown.png


https://cdn.discordapp.com/attachments/700797393951653948/719896003498475621/unknown.png


https://cdn.discordapp.com/attachments/700797393951653948/719896077972799579/unknown.png


https://cdn.discordapp.com/attachments/700797393951653948/719896169890840646/unknown.png


https://cdn.discordapp.com/attachments/700797393951653948/719897918194319470/unknown.png


https://cdn.discordapp.com/attachments/700797393951653948/719901903181447178/unknown.png

Views
378
Comments
16
Comments
Jun 9, 2020, 14:1206/09/20
06/30/15
11

I have the same problem, Plarium posted the event "summoning of the guardian" with delay and we lost the gain of the sacred links !!! this is just a scam so please rectify that.


8 holly bond open and : 


https://gyazo.com/60681fafad578c9ddcf5b91055352727


Jun 9, 2020, 14:2706/09/20
02/24/16
5
Exactly the same bug for this 2 links opened :(
Jun 9, 2020, 14:3906/09/20
03/10/15
1570

same here and manyother players sufffereing the same problem,Personally I wrote to support, hope they resolve it before the end of event!


plarium makes errors and we players pay for the mistakes ... quick resolution is urgent
Jun 9, 2020, 16:1906/09/20
02/22/16
12

bonjour pareil pour moi  j ai ouvert mes liens sacrees avant et rien n apparait dans l autre tournois ! le timing des deux tournois sont identique 

il est desagreable lorsque l on vous ecris de voir toujours meme reponse


Jun 9, 2020, 18:2906/09/20
10/15/15
1480


Events and tournaments do not always start when we want or with the expected cadence.

We must be very sure that when we opened the "invocation link ..." the event was still active or if you refer to the X2, for example, that it was already active.

To check it you need the identity of the player, the capture I include is in case you don't know where to find it.

It can be a bug but you need to check it and although FORTUNA T.I.A. you are right to say that it is urgent, we already know that you have to follow some steps.

Eventos y torneos no siempre comienzan cuando nosotros queremos ni con la cadencia que se espera.

Hay que estar muy seguro de que cuando abrimos los "vinculo de invocacion ..." estaba aun activo el evento o si te refieres al X2, por ejemplo, que ya estuviera activo.

Para comprobarlo se necesita la identidad del jugador, la captura que incluyo es por si no conoces donde encontrarla.

Puede ser un bug pero se nacesita comprobar y aunque FORTUNA T.I.A. tienes parte de razon al decir que es urgente ya conocemos que hay que seguir unos pasos.

Jun 9, 2020, 18:3606/09/20
Jun 9, 2020, 18:37(edited)
03/10/15
1570

elias you know you are not right. but i guess you ahve to defend them and not us players when you know we are right, a pitty to see that


its not our fault that plarium adds things in worng time, and not the first time bugs with events. (and lack of information, if they ahd said in two hours new event, people wait, but they did not, asnd same hours show that it was palrium msitake, not ours)


so know what, we can not trust in plarium? is that what you say?



interesante, no se a que viene solo contestrme a mi y en mayusculas... se te ven las intenciones



Jun 9, 2020, 18:3806/09/20
06/30/15
11

Do you seen the timing?


https://gyazo.com/41f7d81ab9ee907acb354044c12deaef


When you (plarium)  make a mistake, it is good to recognize and correct it for the players who have been unfairly losing because of you.


you must give the sacred links to players who should have benefited from it. 


and  stop ready-made answers because dishonesty has limits ...

Jun 9, 2020, 18:4506/09/20
Jun 9, 2020, 18:48(edited)
03/10/15
1570


we dont ask for nothing extra, we want to have the same rights as the rest of players and not to be discriminated for an error that was not ours.

in the logs you can see how many we open, and provide us with the points according to what we opened.

Jun 9, 2020, 18:5206/09/20
10/15/15
1480

By parts, as Jack the Ripper said:

- FORTUNE T.I.A. If I capitalize your name, it's because I like to capitalize names, I don't pretend and I don't like to yell.

- I don't know how to write in English, even in Spanish I don't write very well, and I use a translator that is horrible. I don't have the copy/paste answers, well in the previous writing if it's the same that I put in another thread like this a while ago lol.

- If I didn't give you part of the reason I wouldn't ask for your identity in the game, and I'm not Plariun but a simple intermediary.

- And instead of wasting time better would be to give the identity for when tomorrow look at the support that already notified.



Por partes como dijo JACK EL DESTRIPADOR:

- FORTUNA T.I.A. si pongo tu nombre en mayusculas es porque me gusta poner los nombres en mayusculas, no pretendo ni me gusta gritar.

- No se escribir en ingles, incluso en español no escribo muy bien, y utilizo un traductor que es horrible. No tengo las respuestas del copia/pega, bueno en lo escrito anteriormente si pues es lo mismo que puse en otro hilo igual a este hace un rato lol.

- Si no os diera parte de razon no os pediria vuestra identidad en el juego, y yo no soy Plariun sino un simple intermediario.

- Y en vez de perder el tiempo mejor seria dar la identidad para cuando mañana lo miren los de soporte que ya lo notifique.

Jun 9, 2020, 18:5806/09/20
03/10/15
1570

tomorrow is late, and support is ignoring us now, they are delaying to see if we forget as they always do ...

como quieres que te ponga mi identidad aqui en abierto? si quieres por privado 

Jun 9, 2020, 19:0206/09/20
06/30/15
11

For my part I already sent a message to the support which sends a formatted answer saying that it comes from us when it is those who made the error (look at the Fortuna screen ...)

I am certainly not surprised at the lies of plarium.

we simply ask them to accept and correct their error with the players concerned, including me.

uid 2340114 / pp11954544 / The Glorious Valley / segment01

Jun 9, 2020, 19:3706/09/20
02/24/16
5

Not every player can contact the support for a bug (only VIP) ...


I give you this for a check. Chr said everything There is a mistake who can easy be correct.


uid 4191962 / pp18988437 / The Glorious Valley / segment00

Jun 9, 2020, 19:3906/09/20
Jun 9, 2020, 19:41(edited)
02/14/13
18

if they made this on purpose its totally a scam, which is even worse. Their servers probably are garbage so the tournament didnt appear when it had to, you can see all the variables here, its their mistake.



Jun 9, 2020, 19:5506/09/20
03/10/15
1570
Elias, thanks for trying, we may not always agree ;-)   but at least you are there always trying to help! very much apreciated 
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