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Drachma Reimbursement did not work

Drachma Reimbursement did not work

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May 29, 2020, 23:4205/29/20
12/02/17
60

Drachma Reimbursement did not work

hi

I just spent 40,000 drachmas on sketches and approx 10,000 on elysian fortifications and none of this spend has registered for drachma reimbursement????

Can you please correct this bug and reimburse my missing drachmas?

The situation is Grim!

https://desktop.plarium.com/6.0.0/en/open/?a=user%2F36459124


Grim_Reaper

1875 -150

G. Valley
Views
252
Comments
7
Comments
May 30, 2020, 09:2805/30/20
11/05/15
1208
refresh the game, mine has been lagging but they were eventually registered 
May 30, 2020, 12:1605/30/20
12/02/17
60

morteeee said:


refresh the game, mine has been lagging but they were eventually registered 
Morteeee - first thing you learn with this game is to refresh!
I can categorically state I have not been reimbursed. This is quite import to me as it involves around 15,000 drachma's - quite a significant amount to me.


May 30, 2020, 20:0605/30/20
11/05/15
1208

okies I need your UID or coordinates, platform and server please so I can place a request with the bug team to take a look for you 


without this info they cant check your city for you 
May 31, 2020, 07:5805/31/20
12/02/17
60

Hi Morteeee


morteeee said:



okies I need your UID or coordinates, platform and server please so I can place a request with the bug team to take a look for you 


without this info they cant check your city for you 
All info in my original post apart from platform - I use app on Win10 PC


NancyAdmin
Jun 2, 2020, 11:4506/02/20
07/09/19
1870

Grim_Reaper_Red_Warrior said:


hi

I just spent 40,000 drachmas on sketches and approx 10,000 on elysian fortifications and none of this spend has registered for drachma reimbursement????

Can you please correct this bug and reimburse my missing drachmas?

The situation is Grim!

https://desktop.plarium.com/6.0.0/en/open/?a=user%2F36459124


Grim_Reaper

1875 -150

G. Valley

Grim_Reaper, I'm sorry to hear that you faced this bug. We released a fix yesterday and I've just added you the amount you should have received on your balance.  Thank you for your understanding and for bringing this to our attention. 

Jun 4, 2020, 06:4206/04/20
12/02/17
60

Thank you Nancy and Morteee, your help is much appreciated.

Drachma's received
Jun 4, 2020, 10:2106/04/20
11/05/15
1208

lovely :)


will lock the thread now seeming as its resolved for you :)
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