Hi Archon, please create a ticket and review this topic in detail there. Thanks.
I'll leave the link at the bottom of this message.
I have same problem, impossible to sent request online :/
I paid a premier pass battle for 1 day, nothing happen, probably I'll never recover my money
very dissapointed
Hello Archon. Why is it impossible to send a request ? A lot of players managed to do it. Without a message to the Support, I'm afraid that you won't get a refund. I can help you so you will be able to fill your ticket, if you have a FB profile, so we can speak in real time.