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Infimary not healing troops

Infimary not healing troops

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Nov 7, 2019, 12:0211/07/19
04/04/16
0

Infimary not healing troops

I was attacked on my city and no resurrection in the infirmary.

what should I do?

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Nov 7, 2019, 22:2911/07/19
11/05/15
1208
send the report to the support team 
Nov 12, 2019, 10:5711/12/19
10/30/19
115

Hi! Please note that the percentage of the Units you are able to heal for free depends on your Infirmary level upgrade.

Also, if you have one Unit killed inside your City, it won't be added to the Infirmary. As you remember, 70% of the losses go to the Hospital.
Dec 2, 2019, 18:5712/02/19
Dec 12, 2019, 22:29(edited)
07/21/16
10

have 2 different instances of infirmary not allowing revival of javs lost in attacks on my city


latest attacks resulted in 10384 javs being killed , with only 108 in infirmary for free revival and only 1000 total being in infirmary for paid revival.


Plarium says i should have 30% for free and 70% total...1000 is not 70% of 10000...and 108 is about 1% of 10000


sent 3 messages with screen shots to help desk over past 3 days and no response...the pvp given for those above losses was about 400 total, so 






something is really wrong in plarium  over 2 diff battles lost 15k javs and got back 200 free...and only 2900 show up in total in inf to pay for



issue first noticed 2 days ago when I lost 5000+ javs and got 106 back free

https://gyazo.com/42fecefd3c9e18f28a2953982246bd5f





screen shot of infirmary showing only 108 javs avail for free...and showing no where near 70% in total being in inf from 10000 loss

but all other troops match the formulahttps://gyazo.com/fde8a24ccf5be9097050d9a28304e771


screen shot of first attack with 10384 javs shown     screenshot of 3rd attack killing bal of javs  screen shot of 3rd attack showing only 149 pvphttps://gyazo.com/8947535e9fd92ae0e9750770a0d6c8e9



https://gyazo.com/577ccb15f3572eed5748ee42c3adf342https://plarium.com/forum/en/sparta-war-of-empires/127_bug-reports/170352_infimary-not-healing-troops-2/?post=714192


Dec 3, 2019, 10:2312/03/19
10/30/19
80

LordMichael Red Warriors said:


have 2 different instances of infirmary not allowing revival of javs lost in attacks on my city


latest attacks resulted in 10384 javs being killed , with only 108 in infirmary for free revival and only 1000 total being in infirmary for paid revival.


Plarium says i should have 30% for free and 70% total...1000 is not 70% of 10000...and 108 is about 1% of 10000


sent 3 messages with screen shots to help desk over past 3 days and no response...the pvp given for those above losses was about 400 total, so 






something is really wrong in plarium  over 2 diff battles lost 15k javs and got back 200 free...and only 2900 show up in total in inf to pay for



issue first noticed 2 days ago when I lost 5000+ javs and got 106 back free

https://gyazo.com/42fecefd3c9e18f28a2953982246bd5f



screen shot of infirmary showing only 108 javs avail for free...and showing no where near 70% in total being in inf from 10000 loss

but all other troops match the formulahttps://gyazo.com/fde8a24ccf5be9097050d9a28304e771


screen shot of first attack with 10384 javs shown     screenshot of 3rd attack killing bal of javs  screen shot of 3rd attack showing only 149 pvphttps://gyazo.com/8947535e9fd92ae0e9750770a0d6c8e9



https://gyazo.com/577ccb15f3572eed5748ee42c3adf342https://plarium.com/forum/en/sparta-war-of-empires/127_bug-reports/170352_infimary-not-healing-troops-2/?post=714192


Hi! Please specify the number of the ticket request, thank you in advance.

Dec 12, 2019, 22:0012/12/19
Dec 12, 2019, 22:31(edited)
07/21/16
10

Hi


It is hard to tell which reply goes to which problem because the responders can't seem to summarize the problem correctly, but my best guess right now is ticket number 1324338....and ticket 1327586....both of which asked for my city location, when I specifically sent them screen shots with that info...it looks like they are just stalling, delaying admitting they have a bug



funny, on ticket 1327586 someperson without any brains sent me a response that this error has something to do with game play mechanics.


here is my response to that ticket


You must have messed up the bug reports...this has nothing to do with game play......your website details that 70% of losses from attacks on my city will go to the hospital, and up to 30% will go to the inf for free revival if the inf is at a certain lvl...my inf allows 30% free revival...it allowed that for all the troops killed EXCEPT the 10000 javs, which only rec'd about 1% revival..in addition, only about 10% actually went to the hospital for revival with dracmas...there is a bug...this is not gameplay mechanics....please read your web site before you send me another inane answer

Dec 18, 2019, 14:5012/18/19
10/30/19
115

LordMichael Red Warriors said:


Hi


It is hard to tell which reply goes to which problem because the responders can't seem to summarize the problem correctly, but my best guess right now is ticket number 1324338....and ticket 1327586....both of which asked for my city location, when I specifically sent them screen shots with that info...it looks like they are just stalling, delaying admitting they have a bug



funny, on ticket 1327586 someperson without any brains sent me a response that this error has something to do with game play mechanics.


here is my response to that ticket


You must have messed up the bug reports...this has nothing to do with game play......your website details that 70% of losses from attacks on my city will go to the hospital, and up to 30% will go to the inf for free revival if the inf is at a certain lvl...my inf allows 30% free revival...it allowed that for all the troops killed EXCEPT the 10000 javs, which only rec'd about 1% revival..in addition, only about 10% actually went to the hospital for revival with dracmas...there is a bug...this is not gameplay mechanics....please read your web site before you send me another inane answer

Hi! Thank you very much for giving us the ticket ID. Please check our reply in it where all details are described.


To sum up, the feature of adding Units for free revival works correctly and you did receive 30% of your losses (and Javelineers in particular) for free restoration.

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