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Your IP Address Has Been Blocked....

Your IP Address Has Been Blocked....

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Jul 8, 2023, 20:0307/08/23
01/10/16
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Your IP Address Has Been Blocked....

Your IP address has been blocked by the administrator until 07-08-2023 00:49:40

This IP address has been banned.

Either you reached the request limit for this IP address, or used unauthorized tools to enter the game.

Excessive command calls: messages. getnewest


This happens after sending Guardians-I send a LVL 1, 2 or 3 to 3 different postions all at once-then wait till they get back and send them out again.

Do I have to setup a "skirmish"? In doing this, sometimes it runs my emeralds down. So I send low level guardians manually-sometimes 3, 4 or 5 guardians at a time. When my energy runs out, I usually wait till it is full again.


Why doesn't this error message occur if I am in a skirmish?

Why doesn't this error message occur if I "pay" for extra slots?


In regards to the error message "used unauthorized tools"?

What "tools" would I be using? 

What is the "request limit" for my IP address?

Should I log in daily (like I do) and raid 1 guardian postion per hour?

I did this the last few days, recieved the above error message and was "unable" to access the game.

Any insight would be helpful!

Thank you.

Respectfully,

Meritus

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Comments
DariaCommunity Manager
Jul 11, 2023, 12:3007/11/23
10/31/22
888

Archon, I'm sorry for you facing this issue 😢

This can happen when filters are automatically triggered by specific actions you take in the game. This is precisely what our team is currently investigating to improve this situation. Your help would be greatly appreciated if you could share the following information with our support team:

1. Your ID or coords.

2. Server. 

3. Date and time of the ban. 

4. What action triggered the ban/what were you doing before you were banned (the more complete and detailed the information, the better).

Thank you in advance.