yes the two-factor authentication didn't work ...
I forgot the old password so I activated the procedure for the new password
I don't get the authentication code after entering the new password
Hello MakaSparta. Sometimes the players have to submit a ticket to the Support, in order to get another password. Back in time, there was a problem with specific emails receiving the 2 FA code. Why not try to find out, if you stored your old password in your browser settings? Just type on your address bar, your browser and settings/ autofill, and you will find if you stored them. I will give you a screenshot, but my primary language is Greek, but I hope you will understand it. Of course, you can always install the Plarium play again, and after the reinstallation, you can delete the old file from your PC. Here is the Plarium Play Launcher https://plarium.com/en/plarium-play/?fbclid=IwAR1bXvQWQYkFAkOsmnqHdoMPQ8wcgYBAk4OxrDdpZcr5-I0ZoPA91jwTDCs . If nothing will help, please submit a ticket to the Support.
https://i.gyazo.com/03573b816f3511b1ce6a3b5529e35135.png
support team ,, wake up please
the Makallikus problem is a trivial problem
we want to fix it please
on .. a little respect for your seven year old players ,,,
who believed in this game
you are still in time to not lose our respect
strength and courage,,, it's not difficult
best regards
Hi Daria,
you have to report to plarium support that they have to cancel the two factor authentication and give me a new temporary password to enter the game ... it doesn't seem like a hard deal !!!
Hello MakaSparta. I'm really sorry that you cannot log into the game . Did you contact the Support Team? only the support agents can cancel the 2-factor authentication if you can verify that the city is yours. If you already contact the Support, I need the number of their autoreply.
Hi Maka,
You can go to the log in page and choose the forgot password option and just enter your email address and then you can recreate a new password.
Congratulations, ALEX
For your answer, you have been selected as a winner from the most helpful reply on February 2023.
Please contact me in pm in order to know your city coordinates and add 5 k drachmas to your account. Enjoy!
Hi Maka,
You can go to the log in page and choose the forgot password option and just enter your email address and then you can recreate a new password.
Alex, you Won the most helpful Archon reply feature from February. Can you write me in pm in order to reward you with 5 000 drachmas? Thanks and congrats!