Did not receive Blacksmith twice in a row.

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Did not receive Blacksmith twice in a row.

Moderators for Sparta: War of Empires

Moderators wanted!

Boogey Monster

Mar 21, 2019, 06:2203/21/19

09/07/15

Did not receive Blacksmith twice in a row.

Hello,

The past two times I earned a "Blacksmith" I did not receive them. Just earned another one today and it's no where to be found. Please find out where they are and send them back. Every thing was done to earn them. I'd kinda like to have them. Thanks

Comments

Boogey Monster

Mar 21, 2019, 21:1603/21/19

09/07/15

It sure takes a long time to get any results from Plarium. Not even an email or comment.

Boogey Monster

Mar 22, 2019, 16:4703/22/19

09/07/15

Does anyone have any suggestions how to get this sorted out?

Boogey Monster

Mar 23, 2019, 15:4503/23/19

09/07/15

After numerous emails and posts i have not heard a peep from plarium. i know it's only two blacksmiths that i'm owed but i earned them and spent my money to help get them. Today i'm pretty disappointed with the lack of customer service. I spend $200 to $300 a month for the past 2 (and a bit) years. I never complain or post anything in poor taste. So, I've come to a decision. This get's resolved "SOON" and we're all good and, if it doesn't, I have better places to put my money. I get better service at the recycling depot. Not impressed ...

Boogey Monster

Mar 25, 2019, 23:3303/25/19

09/07/15

Another day and another "No Show" for anyone to contact me to sort out the missing blacksmiths.

Boogey Monster

Apr 2, 2019, 13:4804/02/19

09/07/15

Still waiting for Plarium to look into this. Nothing yet.

morteeee

Apr 2, 2019, 17:2704/02/19

11/05/15

1208

my apologies for this not having been responded to

I have also flagged this for urgent review

Fortuna

Apr 2, 2019, 21:1004/02/19

03/10/15

1573

morteeee said:

my apologies for this not having been responded to

I have also flagged this for urgent review

where is support?

morteeee

Apr 2, 2019, 23:1104/02/19

11/05/15

1208

as I said, I have flagged it with the support team for urgent review

Fortuna

Apr 3, 2019, 07:2504/03/19

03/10/15

1573

my question again is where is technical agents, as i have not seen any answer of them for over 3 weeks and i think thats quite worrying

morteeee

Apr 3, 2019, 08:5804/03/19

11/05/15

1208

that has also been highlighted

Agent HelgaTechnical Support

Apr 4, 2019, 10:0804/04/19

05/13/15

1258

Boogey Monster said:

Still waiting for Plarium to look into this. Nothing yet.

Hi!

Please specify the exact dates when you earned those Blacksmiths. Also, I need your coordinates and the server where you play so I Could check the database.

Fortuna

Apr 4, 2019, 12:2204/04/19

03/10/15

1573

helga, the question is from the 21st of march, thats exactly 14 days ago, do you think now asking for that info is a little late and complicated? dont you ahve logs to check that?

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Today i'm pretty disappointed with the lack of customer service. I spend $200 to $300 a month for the past 2 (and a bit) years. I never complain or post anything in poor taste. So, I've come to a decision. This get's resolved \"SOON\" and we're all good and, if it doesn't, I have better places to put my money. I get better service at the recycling depot. Not impressed ...","userRegistered":"1441663468127","userCommentsCount":"6","userName":"Boogey Monster","createdDate":"1553355923700","editedDate":"0","id":"589988","entityId":"124568","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/sparta/avatars/25.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"589988","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1110313/","commentUrl":"/en/comment/topic_590679/"},"strings":{"userRole":"","userId":"1110313","contentDraftJs":"","contentHtml":"Another day and another \"No Show\" for anyone to contact me to sort out the missing blacksmiths. ","userRegistered":"1441663468127","userCommentsCount":"6","userName":"Boogey Monster","createdDate":"1553556814130","editedDate":"0","id":"590679","entityId":"124568","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/sparta/avatars/25.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"590679","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1110313/","commentUrl":"/en/comment/topic_592952/"},"strings":{"userRole":"","userId":"1110313","contentDraftJs":"","contentHtml":"Still waiting for Plarium to look into this. Nothing yet.","userRegistered":"1441663468127","userCommentsCount":"6","userName":"Boogey Monster","createdDate":"1554212908607","editedDate":"0","id":"592952","entityId":"124568","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/sparta/avatars/25.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"592952","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/752242/","commentUrl":"/en/comment/topic_593000/"},"strings":{"userRole":"","userId":"752242","contentDraftJs":"","contentHtml":"<p>my apologies for this not having been responded to </p><br>I have also flagged this for urgent review ","userRegistered":"1446752083933","userCommentsCount":"1208","userName":"morteeee","createdDate":"1554226067743","editedDate":"0","id":"593000","entityId":"124568","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/sparta/avatars/23.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"593000","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/178961/","commentUrl":"/en/comment/topic_593050/"},"strings":{"userRole":"","userId":"178961","contentDraftJs":"","contentHtml":"<div class=\"user-name\">morteeee said:</div><br><blockquote><p>my apologies for this not having been responded to </p><br>I have also flagged this for urgent review </blockquote>where is support?","userRegistered":"1426020025863","userCommentsCount":"1573","userName":"Fortuna","createdDate":"1554239452093","editedDate":"0","id":"593050","entityId":"124568","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/9387267.jpeg?v=1692607607"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"593050","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/752242/","commentUrl":"/en/comment/topic_593060/"},"strings":{"userRole":"","userId":"752242","contentDraftJs":"","contentHtml":"as I said, I have flagged it with the support team for urgent review","userRegistered":"1446752083933","userCommentsCount":"1208","userName":"morteeee","createdDate":"1554246690763","editedDate":"0","id":"593060","entityId":"124568","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/sparta/avatars/23.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"593060","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/178961/","commentUrl":"/en/comment/topic_593137/"},"strings":{"userRole":"","userId":"178961","contentDraftJs":"","contentHtml":"my question again is where is technical agents, as i have not seen any answer of them for over 3 weeks and i think thats quite worrying","userRegistered":"1426020025863","userCommentsCount":"1573","userName":"Fortuna","createdDate":"1554276321763","editedDate":"0","id":"593137","entityId":"124568","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/9387267.jpeg?v=1692607607"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"593137","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/752242/","commentUrl":"/en/comment/topic_593164/"},"strings":{"userRole":"","userId":"752242","contentDraftJs":"","contentHtml":"that has also been highlighted","userRegistered":"1446752083933","userCommentsCount":"1208","userName":"morteeee","createdDate":"1554281906557","editedDate":"0","id":"593164","entityId":"124568","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/sparta/avatars/23.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"593164","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1794918/","commentUrl":"/en/comment/topic_593481/"},"strings":{"userRole":"Technical Support","userId":"1794918","contentDraftJs":"","contentHtml":"<p>Boogey Monster said:</p><br><blockquote>Still waiting for Plarium to look into this. Nothing yet.</blockquote><p>Hi! </p>Please specify the exact dates when you earned those Blacksmiths. Also, I need your coordinates and the server where you play so I Could check the database. ","userRegistered":"1431518076480","userCommentsCount":"1258","userName":"Agent Helga","createdDate":"1554372513313","editedDate":"0","id":"593481","entityId":"124568","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/stormfall-rise-of-balur/avatars/avatar_33.png"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"593481","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/178961/","commentUrl":"/en/comment/topic_593513/"},"strings":{"userRole":"","userId":"178961","contentDraftJs":"","contentHtml":"<p>helga, the question is from the 21st of march, thats exactly 14 days ago, do you think now asking for that info is a little late and complicated? dont you ahve logs to check that?</p><br><br>","userRegistered":"1426020025863","userCommentsCount":"1573","userName":"Fortuna","createdDate":"1554380552580","editedDate":"0","id":"593513","entityId":"124568","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/9387267.jpeg?v=1692607607"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"593513","isDeleted":"false"},"repeaters":{}}]},"components":{}}},{"name":"wEditor","type":"wEditor","model":{"links":{},"strings":{"title":"Add title","shortText":"Add summary","buttonSave":"Post","buttonCancel":"Cancel","buttonComment":"Comment","timerTitle":"Set Post Date and Time","timerPlaceholder":"Schedule Post","buttonPreview":"Preview","timeUTC":"This post will go live using UTC [+0.00]","maxLength":"50000","errorTitleMinLength":"Min: 2 characters","errorTitleSearchMinLength":"Min: 3 characters","errorTitleMaxLength":"Max: 100 characters","errorShortTextMinLength":"Min: 2 characters","errorShortTextMaxLength":"Max: 350 characters","errorAltUploadMinImageLength":"Min: 2 characters","errorAltUploadMaxImageLength":"Max: 150 characters","errorSignatureMaxLength":"Max: 360 characters","errorCountryMaxLength":"Max: 256 characters","errorClanMaxLength":"Max: 20 characters","errorPreviewRequired":"Image required","errorMaxLength":"Max length: 50 000 characters. 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Today i'm pretty disappointed with the lack of customer service. I spend $200 to $300 a month for the past 2 (and a bit) years. I never complain or post anything in poor taste. So, I've come to a decision. This get's resolved \"SOON\" and we're all good and, if it doesn't, I have better places to put my money. I get better service at the recycling depot. Not impressed ...","userRegistered":"1441663468127","userCommentsCount":"6","userName":"Boogey Monster","createdDate":"1553355923700","editedDate":"0","id":"589988","entityId":"124568","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/sparta/avatars/25.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"589988","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1110313/","commentUrl":"/en/comment/topic_590679/"},"strings":{"userRole":"","userId":"1110313","contentDraftJs":"","contentHtml":"Another day and another \"No Show\" for anyone to contact me to sort out the missing blacksmiths. ","userRegistered":"1441663468127","userCommentsCount":"6","userName":"Boogey Monster","createdDate":"1553556814130","editedDate":"0","id":"590679","entityId":"124568","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/sparta/avatars/25.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"590679","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1110313/","commentUrl":"/en/comment/topic_592952/"},"strings":{"userRole":"","userId":"1110313","contentDraftJs":"","contentHtml":"Still waiting for Plarium to look into this. Nothing yet.","userRegistered":"1441663468127","userCommentsCount":"6","userName":"Boogey Monster","createdDate":"1554212908607","editedDate":"0","id":"592952","entityId":"124568","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/sparta/avatars/25.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"592952","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/752242/","commentUrl":"/en/comment/topic_593000/"},"strings":{"userRole":"","userId":"752242","contentDraftJs":"","contentHtml":"<p>my apologies for this not having been responded to </p><br>I have also flagged this for urgent review ","userRegistered":"1446752083933","userCommentsCount":"1208","userName":"morteeee","createdDate":"1554226067743","editedDate":"0","id":"593000","entityId":"124568","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/sparta/avatars/23.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"593000","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/178961/","commentUrl":"/en/comment/topic_593050/"},"strings":{"userRole":"","userId":"178961","contentDraftJs":"","contentHtml":"<div class=\"user-name\">morteeee said:</div><br><blockquote><p>my apologies for this not having been responded to </p><br>I have also flagged this for urgent review </blockquote>where is support?","userRegistered":"1426020025863","userCommentsCount":"1573","userName":"Fortuna","createdDate":"1554239452093","editedDate":"0","id":"593050","entityId":"124568","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/9387267.jpeg?v=1692607607"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"593050","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/752242/","commentUrl":"/en/comment/topic_593060/"},"strings":{"userRole":"","userId":"752242","contentDraftJs":"","contentHtml":"as I said, I have flagged it with the support team for urgent review","userRegistered":"1446752083933","userCommentsCount":"1208","userName":"morteeee","createdDate":"1554246690763","editedDate":"0","id":"593060","entityId":"124568","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/sparta/avatars/23.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"593060","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/178961/","commentUrl":"/en/comment/topic_593137/"},"strings":{"userRole":"","userId":"178961","contentDraftJs":"","contentHtml":"my question again is where is technical agents, as i have not seen any answer of them for over 3 weeks and i think thats quite worrying","userRegistered":"1426020025863","userCommentsCount":"1573","userName":"Fortuna","createdDate":"1554276321763","editedDate":"0","id":"593137","entityId":"124568","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/9387267.jpeg?v=1692607607"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"593137","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/752242/","commentUrl":"/en/comment/topic_593164/"},"strings":{"userRole":"","userId":"752242","contentDraftJs":"","contentHtml":"that has also been highlighted","userRegistered":"1446752083933","userCommentsCount":"1208","userName":"morteeee","createdDate":"1554281906557","editedDate":"0","id":"593164","entityId":"124568","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/sparta/avatars/23.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"593164","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1794918/","commentUrl":"/en/comment/topic_593481/"},"strings":{"userRole":"Technical Support","userId":"1794918","contentDraftJs":"","contentHtml":"<p>Boogey Monster said:</p><br><blockquote>Still waiting for Plarium to look into this. Nothing yet.</blockquote><p>Hi! </p>Please specify the exact dates when you earned those Blacksmiths. Also, I need your coordinates and the server where you play so I Could check the database. ","userRegistered":"1431518076480","userCommentsCount":"1258","userName":"Agent Helga","createdDate":"1554372513313","editedDate":"0","id":"593481","entityId":"124568","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/stormfall-rise-of-balur/avatars/avatar_33.png"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"593481","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/178961/","commentUrl":"/en/comment/topic_593513/"},"strings":{"userRole":"","userId":"178961","contentDraftJs":"","contentHtml":"<p>helga, the question is from the 21st of march, thats exactly 14 days ago, do you think now asking for that info is a little late and complicated? dont you ahve logs to check that?</p><br><br>","userRegistered":"1426020025863","userCommentsCount":"1573","userName":"Fortuna","createdDate":"1554380552580","editedDate":"0","id":"593513","entityId":"124568","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/9387267.jpeg?v=1692607607"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"593513","isDeleted":"false"},"repeaters":{}}]},"components":{}}},{"name":"wEditor","type":"wEditor","model":{"links":{},"strings":{"title":"Add title","shortText":"Add summary","buttonSave":"Post","buttonCancel":"Cancel","buttonComment":"Comment","timerTitle":"Set Post Date and Time","timerPlaceholder":"Schedule Post","buttonPreview":"Preview","timeUTC":"This post will go live using UTC [+0.00]","maxLength":"50000","errorTitleMinLength":"Min: 2 characters","errorTitleSearchMinLength":"Min: 3 characters","errorTitleMaxLength":"Max: 100 characters","errorShortTextMinLength":"Min: 2 characters","errorShortTextMaxLength":"Max: 350 characters","errorAltUploadMinImageLength":"Min: 2 characters","errorAltUploadMaxImageLength":"Max: 150 characters","errorSignatureMaxLength":"Max: 360 characters","errorCountryMaxLength":"Max: 256 characters","errorClanMaxLength":"Max: 20 characters","errorPreviewRequired":"Image required","errorMaxLength":"Max length: 50 000 characters. 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