Mar 1, 2019, 20:5503/01/19
05/20/15
2
No Rewards
Hi,
Why there is no reward for reaching new level?
And no icon of 21 days to install and use plarium play app for me.
No Rewards
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Moderators for Sparta: War of Empires
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Mar 5, 2019, 11:2903/05/19
11/05/15
1208
Hi Michael
I dont use the app myself so cant advise, have flagged your query to the dev team to respond for you
Agent HelgaTechnical Support
Mar 7, 2019, 15:5803/07/19
05/13/15
1258
Hi!
Every level has a reward. It is possible that some visual glitch happened and the window was closed too fast.
About the 21 days of rewards, this event was launched again for the players who did not take part in the event last time (a few months ago).
If you never received it, then it will appear eventually. If you received the offer last time, but just ignored it, it will not appear again.
Mar 7, 2019, 23:1503/07/19
03/10/15
1571
helga,. thats not true, many players that had it last time, they had it now too
Mar 7, 2019, 23:2803/07/19
10/15/15
1480
Those who previously charged the 21 rewards for using the APP (a long time ago and I do not remember when) now we do not have the option of that prize. Those who did not play then or did not charge it (this second point I do not know with certainty) are the ones who have the opportunity to collect it now.
I know it from experience and not because someone told me
Los que cobramos anteriormente las 21 recompensas por utilizar la APP ( hace tiempo y no recuerdo cuando ) ahora no tenemos la opcion de ese premio. Los que entonces no jugaban o no la cobraron ( este segundo punto no lo se con certeza ) son los que tienen la oportunidad de cobrarlo ahora.
Lo se por esperiencia y no porque alguien me lo contara
Apr 1, 2019, 15:3604/01/19
Apr 1, 2019, 15:43(edited)
04/01/19
6
Hi, my coalition reach a new level in the coalitions develpoment Alastor´s Way level 8 and the prize was 10 primus ordinis and 10 roman enforcer
and I dont have it, what can i do????
Sorry the post was in spanich and one of my friends send to my the picture to show you whats the deal,
Apr 2, 2019, 13:0304/02/19
Apr 2, 2019, 13:03(edited)
03/10/15
1571
yeyo, lo unico que se me ocurre es que lo cobraras estando antes en otra coa. entonces no lo cobras otra vez. si no es eso, suerte con el servicio tenico que no contesta nunca, pero te aconsejo que abras post nuevo, pongas todos los detalles, de servidor en que ocurrio etc de informacion que piden para que puedan observar el problema, buena suerte
Apr 2, 2019, 17:3104/02/19
Apr 2, 2019, 17:32(edited)
11/05/15
1208
Alsastors way is a coalition reward you need to do the following
got to your coalition embassy tab
scroll down to the coalition achievement that has been reached, find the ones with a green icon in the bottom right hand corner and click, the rewards will then be added (I have collected all mine hence why no green icon)
Apr 2, 2019, 20:3304/02/19
03/10/15
1571
mortee he knows what it is, but he did not get any reward.
where is technical support? do we still have it?
Apr 2, 2019, 23:2204/02/19
11/05/15
1208
and I am asking if he clicked on the reward icon to claim it or not
I am getting a little fed up of you stirring the pot on every post I make at the moment
Apr 3, 2019, 07:2904/03/19
03/10/15
1571
morteeee said:
and I am asking if he clicked on the reward icon to claim it or not
I am getting a little fed up of you stirring the pot on every post I make at the moment
i am not stiring anything, i dont break rules, i am sorry you dont like my posts, but its not my fault if you dont like them, but i have the right to express what i see and think if they are under the rules unless you change it and now give your opinion in a forum with respect is reason to ban?
my question again is where is technical support, thats not stiring pot, is asking a genuine question that you dont answer
Apr 3, 2019, 07:4904/03/19
10/15/15
1480
yeyomalvado said:
Hi, my coalition reach a new level in the coalitions develpoment Alastor´s Way level 8 and the prize was 10 primus ordinis and 10 roman enforcer
and I dont have it, what can i do????
Sorry the post was in spanich and one of my friends send to my the picture to show you whats the deal,
good look at both the answer of Mortee and that of Hijadelafortuna because the 2 are correct although you are a third and it is a bug, if it is a bug then you will have to present it in the way that is requested in the thread
https://plarium.com/forum/en/sparta-war-of-empires/127_bug-reports/84528_creating-a-bug-report-2/
Fortuna technical support continues to exist and although it seems to lie works.
buenas mirate tanto la respuesta de Mortee como la de Hijadelafortuna pues las 2 son correctas aunque esiste una tercera y se trate de un bug, si se trata de un bug entonces tendras que presentarlo de la forma que se pide en el hilo
https://plarium.com/forum/en/sparta-war-of-empires/127_bug-reports/84528_creating-a-bug-report-2/
Fortuna el soporte tecnico sigue esistiendo y aunque parezca mentira funciona.
Apr 3, 2019, 16:0104/03/19
04/01/19
6
thanks all, theres no green dot to hit in that part i know how to collect the prize but may be i dont explain exactly the thing, and the thing is i dont have the reward in my acropolys and aperce like collected but are missed
Apr 3, 2019, 16:1304/03/19
04/01/19
6
Elias ese link k me compartiste ya esta cerrado no me permite escribrir nada
Apr 3, 2019, 16:2904/03/19
04/01/19
6
Elias leo k escribes en español asi k t explico en español a ver si me logro hacer entender mejor, en la recompensa de coalicion de mi embajada aparece el icono ya en nivel 8 y la recompénsa no esta otorga por eso pregunto que puedo hacer si uds pueden revisar y arreglarlo porque son premios muy importantes y no lo quiero perder
Apr 3, 2019, 16:3104/03/19
10/15/15
1480
yeyomalvado said:
Elias ese link k me compartiste ya esta cerrado no me permite escribrir nada
el link unicamente te conduce a un hilo que esplica en ingles y con dibujitos como presentar un bug : datos, capturas de pantalla, etc... Por eso figura como cerrado.
el link que te pongo aqui es el mismo traducido y sin dibujos.
el bug hay que publicarlo aqui ( en BUG REPORT ) pero en un hilo aparte, cada bug se tiene que presentar por separado y con datos para comprobarloAgent HelgaTechnical Support
Apr 4, 2019, 10:0504/04/19
05/13/15
1258
yeyomalvado said:
Elias leo k escribes en español asi k t explico en español a ver si me logro hacer entender mejor, en la recompensa de coalicion de mi embajada aparece el icono ya en nivel 8 y la recompénsa no esta otorga por eso pregunto que puedo hacer si uds pueden revisar y arreglarlo porque son premios muy importantes y no lo quiero perder
Hello! You will not get a reward for the achievement in only one case: if you already received the reward with the previous coalition.
Other than that, the reward is added as intended.
Apr 5, 2019, 04:5104/05/19
04/01/19
6
Agent Helga I dont have it never appear.
Inclusive in the messages in the mail box i dont have the achievement logoApr 6, 2019, 03:2504/06/19
04/01/19
6
Agent Helga said:
yeyomalvado said:
Elias leo k escribes en español asi k t explico en español a ver si me logro hacer entender mejor, en la recompensa de coalicion de mi embajada aparece el icono ya en nivel 8 y la recompénsa no esta otorga por eso pregunto que puedo hacer si uds pueden revisar y arreglarlo porque son premios muy importantes y no lo quiero perderHello! You will not get a reward for the achievement in only one case: if you already received the reward with the previous coalition, NOUP I AM IN THE SAME COALITION SINCE BEFORE RICH THAT ACHIEVEMENT
Other than that, the reward is added as intended. NOUP I DIDNT IF I HAVE IT A DIDNT ASK FOR IT, I GUESS THAT YOUR TEAM CAN CHECK WHAT HAPPEN, THAS WHY I TRY TO EXPLEIN
Agent HelgaTechnical Support
Apr 15, 2019, 12:2304/15/19
05/13/15
1258
yeyomalvado said:
Agent Helga I dont have it never appear.
Inclusive in the messages in the mail box i dont have the achievement logo
Hello!
Please specify your id or coordinates, the server, and the platform where you play.
Also, specify the date when your coalition reached that achievement.
I need this information to check the database.Apr 26, 2020, 13:2804/26/20
10/15/15
6
Hello
I have, due to a game error, pending to be able to complete an achievement for weeks and thus collect the reward that this achievement implies (10 ROMAN PREFECT)
uid 139 / pp14901544 / The Ridge of Epirus / segment00
I hope that you please attend to my claim as soon as possible
attentively
Ñ-YUJU
Hola
Tengo, por culpa de un error del juego, pendiente de poder completar un logro desde hace semanas y así corar la recompensa que dicho logro lleva implicita (10 PREFECTO ROMANO)
uid 139 / pp14901544 / The Ridge of Epirus / segment00
Espero que, por favor, atiendan mi reclamación a la mayor brevedddad posible
Atentamente
Ñ-YUJU
