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90 day spartan allegiance issue

90 day spartan allegiance issue

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Moderators for Sparta: War of Empires
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Jan 9, 2019, 18:0001/09/19
07/13/16
11

90 day spartan allegiance issue

I have queried before why I do not always get the 50 Agema horseman on day 90. Last time I raised this I was told that the bonus was added as soon as the player logs in on day 90 and does not need to be claimed. Well, this time I checked on day 89 and I had 2539 Agemas, on day 90 I still have 2539 Agemas with a tick in the box showing the 50 Agemas have been claimed.
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Agent PavelTechnical Support
Jan 10, 2019, 14:5101/10/19
07/02/15
4521

Hello, Archon!

I have checked your logs. You had 2489 Agema Horseman on January, 8. Please note that the game time is in UTC. 

Jan 10, 2019, 18:2501/10/19
07/13/16
11
I don't follow what you mean. I had 2539 Agema on day 89 and I still have 2538 Agemas. Surely if the bonus is given at login on day 90 then if I look whilst logged in when it shows as day 89 then why would show an increased figure as the clock has not updated to show day 90?  
Jan 12, 2019, 01:5101/12/19
09/23/15
118

Did you refresh the game ?

Sometime you need to refresh to be able to see the changes.


Jan 12, 2019, 07:0701/12/19
12/31/15
11

Hello,


I've noticed that I have the same issue with not receiving the Sparta allegiance bonus of Agamas on the 90th day and on the 60th, although I've received the drachmas for these days... Could you please check?


Thank you
Agent PavelTechnical Support
Jan 13, 2019, 15:0901/13/19
Jan 13, 2019, 15:09(edited)
07/02/15
4521

Dear Archons!

There are no bugs related to the Sparta allegiance rewards. This feature has been tested carefully.

Please double check the number of your Agema Horseman units before the Day 90 comes. 

STMARTINS, I have checked your account on the game server. You had 2489 Agema Horseman units on Day 89, not 2538. The units were successfully added to your account. 

Jan 15, 2019, 18:1601/15/19
07/13/16
11

I will take screen dumps next time - I definitely looked at the Agema numbers on day 89 and noted what they were. On day 90 they were unchanged. 

Thank you for looking - I will provide evidence next time to show what I am seeing.
Agent HelgaTechnical Support
Jan 17, 2019, 10:1901/17/19
05/13/15
1258

By the way, note that our servers work by UTC timezone. 

You may have been online at 00:00 when the dates on the server change and did not notice that the units were added.