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Plarium Play - No "Play Now" Button

Plarium Play - No "Play Now" Button

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Moderators for Sparta: War of Empires
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Dec 29, 2018, 23:0912/29/18
12/21/14
66

Plarium Play - No "Play Now" Button

I've been playing on Plarium.com, The Glorious Valley through the web, and recently installed the Plarium Play app to try and play from there. However, upon completion of the installation and logging in (I see my username displayed on the top right), I am not seeing where I can click to "Play Now" button as displayed in your advertisements. Attached is the screen I am seeing. The "Play Now" button is not appearing on Sparta or any of the other games upon selecting them. Please advise. 
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Agent PavelTechnical Support
Dec 30, 2018, 12:1712/30/18
07/02/15
4521

Hello!

Could you please specify your screen resolution and OS version? Also, please try reinstalling the app. This might help. 
Dec 31, 2018, 07:5912/31/18
12/21/14
66
Windows 7 Professional, Service Pack 1.  My screen resolution was 1366 x 768, and I also tried logging in after changing the resolution to 1280 x 720.  I uninstalled and re-installed the app twice without any success. I also tried changing the zoom to see if I can find the "Play Now" button, like shown on your advertisement, but without success. 
Agent PavelTechnical Support
Jan 2, 2019, 15:4301/02/19
07/02/15
4521
COOLIO said:

Windows 7 Professional, Service Pack 1.  My screen resolution was 1366 x 768, and I also tried logging in after changing the resolution to 1280 x 720.  I uninstalled and re-installed the app twice without any success. I also tried changing the zoom to see if I can find the "Play Now" button, like shown on your advertisement, but without success. 
Please try switching to Window mode and try resizing it manually. The "Play now" button should appear after adjusting the window size. 
Jan 3, 2019, 00:3601/03/19
12/21/14
66
Problem resolved, thanks.