A software failure
Today prior to several pan attacks, I as heg granted troop recall powers to several players. When the pan attacks occurred, some could recall, some could not. The result was the loss of many troops by three of my coa players. In addition, right after the PAN hits, the program locked up and error messages appeared that would not clear and allow the players back into the game to save these troops from the counter attack. These players have spent significant sums to build their armies and play the game. Plarium keeps creating new revenue generators. The game should not have glitches so often, that result in significant loss of money. This is a very large issue and borders on consumer fraud. I would ask that a representative contact me directly about this issue. These players were wronged by a platform that should not fail like it does. LTG8R
