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Game crashed my PC and robbed me of enough time to claim my bonus reward

Game crashed my PC and robbed me of enough time to claim my bonus reward

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Nov 6, 2018, 00:2511/06/18
01/07/18
24

Game crashed my PC and robbed me of enough time to claim my bonus reward

I've just been robbed of my award for completing all of today's daily quests. As it's not unusual for awards not to appear I decided to do a screenshot of the window before claiming the 8 hour protection and then another screenshot of how many 8 hour protection activators were in the market before claiming it in case the game didn't add to my total 8 hr protections. But when I tried to get to the correct page of the market to see how many I had, it froze and also crashed my browser. I waited a little and when it was clear the browser was not going to respond I tried to close it and it still wouldn't respond then it crashed my computer. I quickly switched to another computer and booted that up as I knew the crash would cause the other one to be slow in booting up, not to mention the eternity it always takes the game to load. It's a fast gaming computer and was quick in booting up but the game as usual took several minutes to load and as usual it once it fully loaded it then wasted precious seconds with pay to win advert windows and caused me to be too late to get into my Temple of Selene and claim my prize by about 3 seconds. The whole process from when I tried to visit the market to take a screenshot of my 8 hour city protection to when I finally got back in the game after it crashed everything took about 7 minutes which put me into the next day and robbed me of my prize. This is unacceptable after working on my quests to complete all of them over a 24 hour period. And no I don't want to download the app. If it's as full as bugs as the online version has been up till now what else might it do to my computer?
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DeletedTechnical Support
Nov 11, 2018, 14:4611/11/18
4521

Hello, Archon!

The quests completion is recorded on the game server. When you claim a reward, this action is recorded on the server and even if the game crashes, the reward will remain in your Inventory. 

There are no bugs related to claiming the reward for completing all Daily Chronos quests. I am afraid the reward cannot be restored in case you had not claimed it until the quests were refreshed.