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is there malware in plariumplay app??

is there malware in plariumplay app??

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Oct 30, 2018, 13:0910/30/18
02/07/16
9

is there malware in plariumplay app??

Kaspersky antivirus is detecting malware in the plariumplay app and as result it auto quarintines and deletes the file.

Are your devs aware of this and if so......

heres a couple of ss's


http://prntscr.com/lc8pma


http://prntscr.com/lc8pye


I tried uninstalling and reinstalling the app but kaspersky is catching malware and tossing that exe. in the trash

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Agent PavelTechnical Support
Nov 1, 2018, 07:3511/01/18
07/02/15
4521

Hello, Archon!

We have already informed our devs on this case. They are currently investigating. In case the issue is related to the Plarium Play files, it will be resolved. Thank you for your cooperation!
Nov 2, 2018, 00:5011/02/18
05/21/15
12

All version are impacted  ?

Do you know from when this trojan was introduce it ?

Do we should stop to play with app ? 

Nov 2, 2018, 11:4411/02/18
02/07/16
9

toto29 said:


All version are impacted  ?

Do you know from when this trojan was introduce it ?

Do we should stop to play with app ? 


Toto29, 

hi ,im sorry i'm not sure there is anything malicious in the app. sometimes virus protection can be a little to protective.

Im sure you must have some sort of virus protection yes? If you arent getting any warnings then i would think you are ok .

it might just be some issue at my end.

sorry i cant be more help ,

regards ,

              Timmeee


Nov 3, 2018, 02:0011/03/18
02/07/16
9

just a heads up to anyone concerned ,

I've got the app working fine , I had to pause windows installer so i could uninstall plarium playapp and reinstall it.

so far no issues or conflicts with my antivirus software
Agent PavelTechnical Support
Nov 11, 2018, 14:4911/11/18
07/02/15
4521

Dear Archons!

This issue has been successfully resolved. Now the antivirus should not conflict the Plarium Play files.