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No name in new friends requests

No name in new friends requests

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Moderators for Sparta: War of Empires
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Jul 11, 2018, 07:2007/11/18
05/16/15
29

No name in new friends requests

Platform : browser version of Sparta on an iMac


Server : The Glorious Valley


Problem feature : new friends requests


Bug description : new friends requests appear without the name of the player, making it impossible to decide whether to accept or not ;)


This has been the case for over two weeks now, I get the same bug on Pirates.


https://gyazo.com/26bdf99c78d08ef297d2cd2516dc29ea

Views
1k
Comments
4
Comments
Agent HelgaTechnical Support
Jul 11, 2018, 14:4907/11/18
05/13/15
1258

Hello! 

This situation looks strange. Could you please make a .har file? Here is an instruction.

Just instead of opening the game, click on the friend requests icon. 

Thank you for your help! 

Jul 12, 2018, 21:2607/12/18
Jul 12, 2018, 21:36(edited)
05/16/15
29

Thank you Drag Theseus and Agent Helga for your prompt reply!


Agent Helga, I am sending you the link to the  .HAR file by private message.
Jul 30, 2018, 13:2007/30/18
10/20/15
623

True, happens to me all the time now, so it has nothing to do with special characters.

But I found out you can still find the name, when you simply put your cursor around where the name should be, look at the screenshot I took, even without a friend request you can see the names of those you accepted

http://prntscr.com/kcsezn

(plarium, this is therefore not an urgent bug to fix, but if you have a little spare time some day, please feel free to do so nevertheless :))

Agent PavelTechnical Support
Jul 31, 2018, 11:0007/31/18
07/02/15
4521
lefeubleu said:

True, happens to me all the time now, so it has nothing to do with special characters.

But I found out you can still find the name, when you simply put your cursor around where the name should be, look at the screenshot I took, even without a friend request you can see the names of those you accepted

http://prntscr.com/kcsezn

(plarium, this is therefore not an urgent bug to fix, but if you have a little spare time some day, please feel free to do so nevertheless :))

Could you please check the issue in Incognito mode of your browser?