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The 75 per cent revive discount wasn't offered to me today on both servers where I play (1 and 2)

The 75 per cent revive discount wasn't offered to me today on both servers where I play (1 and 2)

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Moderators for Sparta: War of Empires
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Apr 24, 2018, 21:4904/24/18
03/28/17
7

The 75 per cent revive discount wasn't offered to me today on both servers where I play (1 and 2)

Hello support,


The title says it all, it was announced early today that 75% revive discount is active from 24/04 12:00 UTC to 25/04 12:00 UTC for ALL PLAYERS, but I haven't got it. Not under global events, not at the healer. I only found out now when I got home from work. Please fix this ASAP before time runs out! Screens from server 1.


my ID 




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Comments
Apr 24, 2018, 22:2804/24/18
04/24/18
1
 the same here , not 75% revival
Apr 24, 2018, 22:3704/24/18
04/24/18
1

Same here  !!!!!!???

Apr 24, 2018, 23:5804/24/18
10/10/17
2
Same here. I revived 39 Marauders, 2 Cataphracts and a few other troops but it wasn't until AFTER I revived them that I only got them back at 50% instead of 75%. How can I get my drachmas reimbursed back to me? 
Agent PavelTechnical Support
Apr 25, 2018, 11:4004/25/18
07/02/15
4521

Dear Archons!

We apologize for the delay in launching the discount. Our developers have recently resolved the issue, and the discount should be available for all players.  

Thank you for your patience and understanding.

Agent PavelTechnical Support
Apr 25, 2018, 11:4104/25/18
07/02/15
4521

Taz said:


Same here. I revived 39 Marauders, 2 Cataphracts and a few other troops but it wasn't until AFTER I revived them that I only got them back at 50% instead of 75%. How can I get my drachmas reimbursed back to me? 

Hello, Archon! I have contacted you via private messages. Please check it and specify the requested data.

Agent PavelTechnical Support
Apr 26, 2018, 12:5204/26/18
07/02/15
4521

Dear Archons!

We are aware that yesterday due to a technical issue a number of our players did not receive the 75% Infirmary discount despite it being activated. At the moments out Dev Team is investigating in order to find out what happened and apply necessary fixes. For that time being, this will be our priority. 

The in-game news is launched automatically and this is the reason for the confusion. In future, I would kindly ask you to wait till there is a discount teaser in the Infirmary. At this point, we are unable to provide compensation for the revived troops, since the regular revival price has been specified in the Infirmary.

As I have specified, our developers are working on this situation and are doing best to avoid similar issues with the further discounts. We apologize for the inconveniences caused and ask for your understanding.