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Salon of Xenia

Salon of Xenia

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Mar 26, 2018, 22:4303/26/18
06/12/16
118

Salon of Xenia

Invite two friends and they have not marked them in the Xenia room ...... They also arrived at nv.15

They entered through the link ..... since it appeared to him as they accepted friendship as soon as they entered, without doing anything.

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Agent PavelTechnical Support
Mar 27, 2018, 08:3803/27/18
07/02/15
4521

Hello, Archon!

Could you please specify the coordinates of your friends' Cities in the game? Also, please specify the platform where your friends play.
Mar 27, 2018, 09:3403/27/18
06/12/16
118

Friend-1 : x:420 ; y:3426

Friend-2 : x:520 ; y:3426


Platform : Plarium.com

Server: The Glory Valley


Agent PavelTechnical Support
Mar 28, 2018, 09:0803/28/18
07/02/15
4521

Thank you for the coordinates!

I have checked the account and found they joined the game without the invitation. This is why you have not received the rewards for your friends. 

If the invitation is sent through email, then your friend needs to click directly on Join Now button. Only thus the invitation will be accepted. 

Mar 28, 2018, 13:0803/28/18
06/12/16
118

Agent Pavel said:


Thank you for the coordinates!

I have checked the account and found they joined the game without the invitation. This is why you have not received the rewards for your friends. 

If the invitation is sent through email, then your friend needs to click directly on Join Now button. Only thus the invitation will be accepted. 

An invitation was made by e-mail and the other one with the link.

And I know because I saw it, how the account was created, I do not know what the error could be, everything went well ...

Also if it was not done well, as it appears just start the game as it accepted friendship with me, without having to do anything ????

If at the start of the game and the friendship between me and the new city, will it be because he did it from the link that he sends ????

Agent PavelTechnical Support
Mar 29, 2018, 10:0403/29/18
07/02/15
4521

Ricardo said:


Agent Pavel said:


Thank you for the coordinates!

I have checked the account and found they joined the game without the invitation. This is why you have not received the rewards for your friends. 

If the invitation is sent through email, then your friend needs to click directly on Join Now button. Only thus the invitation will be accepted. 

An invitation was made by e-mail and the other one with the link.

And I know because I saw it, how the account was created, I do not know what the error could be, everything went well ...

Also if it was not done well, as it appears just start the game as it accepted friendship with me, without having to do anything ????

If at the start of the game and the friendship between me and the new city, will it be because he did it from the link that he sends ????

I have tested the invitation feature through email. And it worked correctly. I will try to reproduce the issue with the link and inform you about the results. Please specify how you sent the link to your friend (Facebook or some chat). Thus I will be able to reproduce the exact steps. 

As for the friendship request. I will contact the developers to clarify this case.
Mar 29, 2018, 10:4903/29/18
06/12/16
118

Agent Pavel said:

I have tested the invitation feature through email. And it worked correctly. I will try to reproduce the issue with the link and inform you about the results. Please specify how you sent the link to your friend (Facebook or some chat). Thus I will be able to reproduce the exact steps. 

As for the friendship request. I will contact the developers to clarify this case.

I invited a friend by e-mail, since I saw that it did not work. The second I try to send the link that appears.

But I repeat myself in the same way as before, if it appears at the beginning of the game that we are friends without having to request anything, nor have to accept it. It is taken for granted that everything was done well, but as you know of that friendship if it is not because you started the game by my link.

Agent PavelTechnical Support
Mar 29, 2018, 11:1403/29/18
07/02/15
4521
Ricardo said:

Agent Pavel said:

I have tested the invitation feature through email. And it worked correctly. I will try to reproduce the issue with the link and inform you about the results. Please specify how you sent the link to your friend (Facebook or some chat). Thus I will be able to reproduce the exact steps. 

As for the friendship request. I will contact the developers to clarify this case.

I invited a friend by e-mail, since I saw that it did not work. The second I try to send the link that appears.

But I repeat myself in the same way as before, if it appears at the beginning of the game that we are friends without having to request anything, nor have to accept it. It is taken for granted that everything was done well, but as you know of that friendship if it is not because you started the game by my link.

Could you please specify the name of the account you have used to send the invitation? Was it Javi FLO?