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Allow us to send in tickets to support

Allow us to send in tickets to support

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Aug 9, 2019, 08:3408/09/19
10/17/17
44

Allow us to send in tickets to support

The new way to post bug reports in the bug reports forum does not work,

so please let us send in tickets, as it used to be before the changes.


I made a post about a bug preventing me to enjoy the game, and there is no reaction from support at all.


I recived a bugged special operative and whenever i scroll down to it, it breaks my game... all needed would to replace it, or delete it, but there is not one support member helping / contacting me.



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NancyAdmin
Aug 14, 2019, 10:4208/14/19
07/09/19
1870

Harlequin said:


The new way to post bug reports in the bug reports forum does not work,

so please let us send in tickets, as it used to be before the changes.


I made a post about a bug preventing me to enjoy the game, and there is no reaction from support at all.


I recived a bugged special operative and whenever i scroll down to it, it breaks my game... all needed would to replace it, or delete it, but there is not one support member helping / contacting me.



Hello, 


Thanks for bringing this to my attention. I am sorry for such a delay with our reply. 


First of all, I would like to let you know that I've reported the issue you faced to the dev team. They will check it on their earliest. 


Secondly, you are always welcome to submit a bug report by email using this form


Your patience and understanding are much appreciated.