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Chat problem after the Update

Chat problem after the Update

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Sep 8, 2017, 14:3809/08/17
07/31/15
1683

Chat problem after the Update

After the upgrade applied yesterday (which introduced the Daily Combine Rewards) there was a problem in the chat.


The problem is this:

If you write a long text, the framing of the typing box does not follow the last word you are writing but stays fixed.

Only if you continue to write (ignoring the fact that the box remains stationary) then, after a while, the shot moves to the final part of the sentence you are writing.... but then again it remains fixed if your text goes beyond the edge of the writing box.

in short: the writing box no longer follows the text you are writing.

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Sep 8, 2017, 21:4409/08/17
03/25/15
770
Red-Terror said:

After the upgrade applied yesterday (which introduced the Daily Combine Rewards) there was a problem in the chat.


The problem is this:

If you write a long text, the framing of the typing box does not follow the last word you are writing but stays fixed.

Only if you continue to write (ignoring the fact that the box remains stationary) then, after a while, the shot moves to the final part of the sentence you are writing.... but then again it remains fixed if your text goes beyond the edge of the writing box.

in short: the writing box no longer follows the text you are writing.

Commander..You are correct..I was able to duplicate the issue with the chat box..Typing of words will not scroll, but if you press the space bar you can advance the chat box
Sep 9, 2017, 01:3209/09/17
07/31/15
1683

RobertShatz said:


Red-Terror said:


in short: the writing box no longer follows the text you are writing.

Commander..You are correct..I was able to duplicate the issue with the chat box..Typing of words will not scroll, but if you press the space bar you can advance the chat box

hmmm .... ok ....

Are you going to do something to fix this bug?

... or is this rough suggestion all that Plarium want to do to overcome this problem?

 
Sep 10, 2017, 00:2309/10/17
03/25/15
770
Red-Terror said:

RobertShatz said:


Red-Terror said:


in short: the writing box no longer follows the text you are writing.

Commander..You are correct..I was able to duplicate the issue with the chat box..Typing of words will not scroll, but if you press the space bar you can advance the chat box

hmmm .... ok ....

Are you going to do something to fix this bug?

... or is this rough suggestion all that Plarium want to do to overcome this problem?

 
Sir...We do not have the technology at the Forum level to correct any issues...I will report this issue to our CM, Our CM will relay this to Support
Sep 11, 2017, 07:2209/11/17
07/31/15
1683

RobertShatz said:


 Sir...We do not have the technology at the Forum level to correct any issues...I will report this issue to our CM, Our CM will relay this to Support

good.

thanks.


just to point out: I did not ask you to correct this issue in person, but only to activate you, so that such correction can be made by those who owe it (as you did this time).


If you do not have the technology to correct these errors, this does not mean that you have to remain indifferent to the problems reported on the forum by users.


Every time, you get rid of bother simply and easily by saying: "I don't have the tecnology to...").

This is just an excuse to get rid of the responsibility without feeling guilty and negligent in your work.


As a member of the Plarium staff, I think it's your duty and interest to be concerned about troubleshooting.

Sep 12, 2017, 08:0509/12/17
02/29/16
2645

Hello, Commander!

Thank you for your report! I've passed it to devs. We'll fix this bug.