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my plarium play will not load

my plarium play will not load

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Jan 26, 2022, 01:0401/26/22
12/18/20
9

my plarium play will not load

plariumplay will not load. i can not see anything on my pc. examples my library or anything on main screen to select anything

Views
24
Comments
24
Comments
Feb 1, 2022, 17:2102/01/22
02/14/19
629

Are you still facing this issue Commander? 

Feb 3, 2022, 10:4602/03/22
12/18/20
9

yes i am

Feb 3, 2022, 14:5902/03/22
02/14/19
629

Are you using a VPN? Due to a recent update in Plarium Play it is no longer possible to get in the games when you are connected to a VPN. 

Have you tried de-installing Plarium PLay and re-install again? Don't worry you will not lose your account. Just remember your e-mailaddress and current Password.

Feb 3, 2022, 15:0802/03/22
03/05/21
5

Je n'ai pas de VPN.

J'ai le même pobleme depuis aujourd'hui.

Impossible de lancer le jeu. Impossible de lancer Plarium Play.

Impossible d'arriver à la page d'accueil.

J'ai supprimé Plarium Play

Installé a nouveau Plarium Play.

Rien a faire!!

Feb 4, 2022, 15:0802/04/22
02/14/19
629
Fonzie Mahjoure

Je n'ai pas de VPN.

J'ai le même pobleme depuis aujourd'hui.

Impossible de lancer le jeu. Impossible de lancer Plarium Play.

Impossible d'arriver à la page d'accueil.

J'ai supprimé Plarium Play

Installé a nouveau Plarium Play.

Rien a faire!!

Feb 5, 2022, 00:0502/05/22
12/18/20
9


it worked for a brief second then stopped


 

Feb 5, 2022, 20:4902/05/22
12/18/20
9

also if this matter is not resolved i want a complete refund of all money i spent over last 7 years. this means a lot to me to be able to play the game

Feb 8, 2022, 18:3702/08/22
03/05/21
5

J'ai contacté le support plarium.

Je reçois le mail automatique mais toujours pas de réponse depuis le 3 février...

Feb 9, 2022, 04:5502/09/22
02/14/19
629
Fonzie Mahjoure

J'ai contacté le support plarium.

Je reçois le mail automatique mais toujours pas de réponse depuis le 3 février...

What is your ticketnumber Commander?

Feb 9, 2022, 10:0702/09/22
03/05/21
5

Le premier : 3819234 Le second : 3833656

Le probleme a évolué.

Dorénavant, je peux lancer Plarium Play, le lier à mon compte Facebook, le jeu charge et.... la fenetre reste noire. On entend bien le son du jeu, quand on déplace la souris, le curseur change, mais le jeu reste dans le noir... Toujours pas de réponse de Plarium... 

Feb 11, 2022, 06:0302/11/22
02/14/19
629
Fonzie Mahjoure

Le premier : 3819234 Le second : 3833656

Le probleme a évolué.

Dorénavant, je peux lancer Plarium Play, le lier à mon compte Facebook, le jeu charge et.... la fenetre reste noire. On entend bien le son du jeu, quand on déplace la souris, le curseur change, mais le jeu reste dans le noir... Toujours pas de réponse de Plarium... 

Sorry Commander this is an ENGLISH forum. I am unable to understand what you mean. Try english please.

Feb 11, 2022, 22:2302/11/22
12/18/20
9

also if this matter is not resolved i want a complete refund of all money i spent over last 7 years. this means a lot to me to be able to play the game 

Feb 12, 2022, 13:5502/12/22
Feb 12, 2022, 13:56(edited)
02/14/19
629
Mark Rogers

also if this matter is not resolved i want a complete refund of all money i spent over last 7 years. this means a lot to me to be able to play the game 

I suppose you submittede a ticket already Sir? Please give me the ticketnumber so I might be able to ask some news ......... There is no need to repeat you refund request form 1 week ago :)

Feb 13, 2022, 21:3302/13/22
12/18/20
9

i still having problems what the world is going on

Feb 13, 2022, 21:3302/13/22
12/18/20
9

please help me stay in the game


Feb 14, 2022, 14:2702/14/22
Feb 14, 2022, 14:29(edited)
02/14/19
629
Mark Rogers

please help me stay in the game


Sir please give me your ticketnumber related to this issue and I will ask the status for you. Thats the ONLY way to get information

Feb 14, 2022, 22:2802/14/22
12/18/20
9

what is a vpn

Feb 14, 2022, 22:3002/14/22
12/18/20
9
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Sir please give me your ticketnumber related to this issue and I will ask the status for you. Thats the ONLY way to get information

i dont have a ticket number please get me some help asap i want to play game

Feb 15, 2022, 04:5802/15/22
Feb 15, 2022, 05:08(edited)
02/14/19
629
Mark Rogers

i dont have a ticket number please get me some help asap i want to play game

Well sir. If you dont have a ticketnumber you have not contacted Support as I advised you several times. Nothing I can do for you without a ticketnumber :) FYI without submitting a ticket your issue will never be solved and making new comments here will also not contribute to a solution.