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Jul 26, 2017, 07:3107/26/17
09/28/16
2

IP blocked by administrator

Hello,


I have this message since yesterday (IP blocked by administrator until further notice) and can't log in. I also play : sparta, total domination, throne and vikings. All are ok except soldiers. Any idea what's happening??
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2k
Comments
15
Comments
Alyona KolomiitsevaCommunity Manager
Jul 26, 2017, 13:0507/26/17
09/17/15
8278

Hi! If you live in one of these countries: Cuba, Iran, North Korea, Lebanon, Sudan, Syria, South Sudan, then your access to our games was limited for the reasons that are beyond our control and there's nothing we could do to help you with this case.

Jul 26, 2017, 15:2407/26/17
09/28/16
2
Thanks for the prompt reply. Yeah I do live in Lebanon. So if I understand correctly my other games are going to be blocked as well??
Jul 27, 2017, 00:0907/27/17
03/25/15
770
mariof said:

Hello,


I have this message since yesterday (IP blocked by administrator until further notice) and can't log in. I also play : sparta, total domination, throne and vikings. All are ok except soldiers. Any idea what's happening??
Commander..We have no control at the forum levels regarding games/accounts..Please contact Support//Support has the technology to access your game ( we do not possess that ability at the Forum level ) Support will be able to tell you exactly what is going on with your account..Good luck
Jul 27, 2017, 08:4107/27/17
09/28/16
2
RobertShatz said:

mariof said:

Hello,


I have this message since yesterday (IP blocked by administrator until further notice) and can't log in. I also play : sparta, total domination, throne and vikings. All are ok except soldiers. Any idea what's happening??
Commander..We have no control at the forum levels regarding games/accounts..Please contact Support//Support has the technology to access your game ( we do not possess that ability at the Forum level ) Support will be able to tell you exactly what is going on with your account..Good luck
Thank you
Jul 27, 2017, 21:2507/27/17
03/25/15
770
 Commander as Alyona stated above..certain things was beyond our control..We are sorry that this happened,,We hope one day that this will correct itself
Jul 27, 2017, 21:4907/27/17
05/10/14
31

I have players in my combine who are suddenly blocked and cant play anymore.


Any more info that you can give me?

As to why and by whom this is done?


This smells like politics, what does this have to do with pc games?
Alyona KolomiitsevaCommunity Manager
Jul 28, 2017, 09:5307/28/17
09/17/15
8278

Flea Ridden Basterd said:


I have players in my combine who are suddenly blocked and cant play anymore.


Any more info that you can give me?

As to why and by whom this is done?


This smells like politics, what does this have to do with pc games?

Hi! Unfortunately, this block is beyond our control. Here is the list of countries that have lost access to our games: Cuba, Iran, North Korea, Lebanon, Sudan, Syria, South Sudan. 

Again, there's nothing we could do to help. It's just beyond our powers.

Jul 23, 2018, 14:5707/23/18
12/31/17
1
i am in cyprus and i have an error that says that my ip adress is blocked till tomorrow 17:00 what is that???????????????
Jul 23, 2018, 15:0107/23/18
04/30/16
1
I have similar message saying that my I.P is blocked by admin 'til tomorrow - (basically 24 hours later)  -  "Then it said something about "Flooding Server"  ---  what does that mean???
Jul 23, 2018, 15:0607/23/18
07/14/14
6

Yes, have the same message.

I was sending troops to many low level cobra missions in fast succession.

i expect the server saw this as a flooding attack.


http://prntscr.com/k9yjrx

Jul 23, 2018, 15:0607/23/18
08/11/17
1
Hi, I‘ve the same problem. In Germany, not in Irak.
Jul 23, 2018, 15:1807/23/18
03/30/15
55

Same here, but all I was doing was reading my messages when I got this:


https://plarium.com/forum/en/soldiers-inc/bug-reports/38577_lag--lag--lag--and-then-you-lose-diamonds/?post=303732


& I am in South Africa. How can this be happening to so many people on the same day? Some of us are highly ranked in the current eat wave tournament & now we can't do anything. How are you going to compensate us for losing our ranks & in turn losing our hard earned diamonds?

Jul 23, 2018, 16:2707/23/18
06/12/18
2
Alyona Kolomiitseva said:

Flea Ridden Basterd said:


I have players in my combine who are suddenly blocked and cant play anymore.


Any more info that you can give me?

As to why and by whom this is done?


This smells like politics, what does this have to do with pc games?

Hi! Unfortunately, this block is beyond our control. Here is the list of countries that have lost access to our games: Cuba, Iran, North Korea, Lebanon, Sudan, Syria, South Sudan. 

Again, there's nothing we could do to help. It's just beyond our powers.


Agent PavelTechnical Support
Jul 25, 2018, 10:0807/25/18
07/02/15
4521

Hello, Commanders!

We apologize for this situation. The issue has been resolved and the accounts were unblocked.

Thank you for your cooperation.