Diamonds Balance has gone Negative

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Diamonds Balance has gone Negative

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Eric M Palmer

Jul 7, 2017, 08:3307/07/17

07/07/17

Diamonds Balance has gone Negative

When I logged in to the game this afternoon, My Diamonds balance is being displayed as -21925. I have checked my Credit Card statement, and all transactions are showing as confirmed, so I don't understand how this could be the case.

I am referring to my Drylands base, co-ords -65 60. Could you please look into this and tell my what has happened and-or how to fix it.

Regards

Eric Palmer

Comments

Alyona KolomiitsevaCommunity Manager

Jul 7, 2017, 10:0607/07/17

09/17/15

8278

Please be aware that such issues should be directed to the technical specialists from our Support Team. Unfortunately, we are unable to help you on Forum.

Please follow this link and submit a ticket: https://plariumsupport.zendesk.com/hc/en-us/requests/new.

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