Current loading issues
Hello! We contacted our developers and they told us that there are two possible reasons that might cause the loading issues:
1. Issues with your current internet connection. To solve the problem, we recommend running the game in the Opera browser in the Turbo mode. More details can be found on this website: http://www.opera.com/turbo
2. Problem with the interaction of the browser and Flash Player. There is a solution for different browsers:
- Google Chrome: instructions can be found in this article https://plariumsupport.zendesk.com/hc/articles/115000338431
- Mozilla Firefox: perform the following steps:
1) press Ctrl + Shift + A
2) open the Plugins tab
3) choose the "Always activate" option for Shockwave Flash
NB! You should install the latest version of Flash Player so that this option would work correctly.
Please inform me about the outcome.